
One Click Bug Reports Devs Love | Matt Rubright
From The CXChronicles Podcast by Adrian Brady-Cesana
November 18, 2025 · 54 min · Season 8 · Episode 272
About this episode
In this episode, Matt Rubright discusses how Jam.dev uses AI to streamline the software development lifecycle by improving bug reporting.
Hey CX Nation, In this week's episode of The CXChronicles Podcast #272, we welcomed Matt Rubright, Chief Customer Officer at Jam.dev based in Seattle, WA. Jam powers the complete software development lifecycle, with AI that eliminates 84% of bug reproduction tasks, so your engineers can ship clean code faster. Jam AI adds the relevant logs and steps to make every bug report actionable. With integrations with best-in-class issue trackers & other product management tools, Jam fits ri...
People in this episode
Guest: Matt Rubright
Topics covered
- bug reports
- software development
- AI
- customer experience
Keywords
- Jam.dev
- bug reproduction
- engineering
- product management
Mentioned in this episode
Products: Jam.dev, Jam, Jam AI
Books & works: The CXChronicles Podcast #
Places: Seattle, WA
More episodes of The CXChronicles Podcast
- Connecting Your Data To Milestone Moments That Drive Customer Growth | Jack Siney · April 16, 2026 · 48 min
- AI For Superhuman Customer Support | Ryan Wang · February 24, 2026 · 48 min
- CXWeekly Update | AI's Impact On Customer & Employee Experience · February 18, 2026 · 17 min
- Insurance Companies Doubling Down On CX | Todd Breton & Eileen Potter · February 3, 2026 · 44 min
- The Voice Layer For AI In The Real World | Sagi Reuven · January 28, 2026 · 50 min
- Building All-in-One Customer Insight & Action Platform | Dave Rennyson · December 16, 2025 · 47 min
Explore listener stats, chart rankings, contacts and more on the The CXChronicles Podcast podcast page.