
Build vs Buy - The Question every Restaurant Exec must answer
From The Digital Restaurant by Carl Orsbourn
September 29, 2025 · 30 min · Season 2 · Episode 15
About this episode
Carl Orsbourn discusses restaurant technology and the build vs buy dilemma with Jeremy Julian.
Send us Fan Mail This week on The Digital Restaurant, Carl is joined by Jeremy Julian, host of the Restaurant Technology Guys podcast and CRO of CBS NorthStar, for a wide-ranging conversation on the state of restaurant technology. We dive into highlights from FSTEC, explore new benchmarks from InTouch Insight’s QSR report on voice AI & kiosks, and tackle the perennial build vs buy question that every brand faces. We also look at ChowBus’ surprising pivot from delivery platform to full-sta...
People in this episode
Host: Carl Orsbourn
Guest: Jeremy Julian
Topics covered
- restaurant technology
- build vs buy
- FSTEC highlights
- voice AI
- kiosks
- QSR report
Keywords
- restaurant technology
- build vs buy
- FSTEC
- voice AI
- kiosks
- QSR report
- ChowBus
Mentioned in this episode
Organizations: Restaurant Technology Guys, CBS NorthStar, InTouch Insight, ChowBus
Products: voice AI, kiosks
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