Build vs Buy - The Question every Restaurant Exec must answer

Build vs Buy - The Question every Restaurant Exec must answer

From The Digital Restaurant by Carl Orsbourn

September 29, 2025 · 30 min · Season 2 · Episode 15

About this episode

Carl Orsbourn discusses restaurant technology and the build vs buy dilemma with Jeremy Julian.

Send us Fan Mail This week on The Digital Restaurant, Carl is joined by Jeremy Julian, host of the Restaurant Technology Guys podcast and CRO of CBS NorthStar, for a wide-ranging conversation on the state of restaurant technology. We dive into highlights from FSTEC, explore new benchmarks from InTouch Insight’s QSR report on voice AI & kiosks, and tackle the perennial build vs buy question that every brand faces. We also look at ChowBus’ surprising pivot from delivery platform to full-sta...

People in this episode

Host: Carl Orsbourn

Guest: Jeremy Julian

Topics covered

  • restaurant technology
  • build vs buy
  • FSTEC highlights
  • voice AI
  • kiosks
  • QSR report

Keywords

  • restaurant technology
  • build vs buy
  • FSTEC
  • voice AI
  • kiosks
  • QSR report
  • ChowBus

Mentioned in this episode

Organizations: Restaurant Technology Guys, CBS NorthStar, InTouch Insight, ChowBus

Products: voice AI, kiosks

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