Is First Party Ordering Losing the Fight?

About this episode

Carl and guest Markus Pineyro discuss the challenges and implications of first-party ordering in the restaurant industry.

Send us Fan Mail This week, Carl welcomes special guest host Markus Pineyro of Oomi Kitchen to dive into five major stories shaping restaurants and technology. Is first-party delivery really the answer? We explore the economics, customer experience, and hidden costs behind running your own fleet.Burger King’s security scare: An ethical hacker exposes vulnerabilities at RBI. What lessons should operators learn about digital risk and communication?DoorDash’s commerce platform expansion: W...

People in this episode

Host: Carl Orsbourn

Guest: Markus Pineyro

Topics covered

• first-party ordering
• restaurant technology
• delivery economics
• digital risk
• customer experience

Keywords

• first-party delivery
• restaurant technology
• customer experience
• digital risk
• DoorDash

Mentioned in this episode

Organizations: Oomi Kitchen, Burger King, RBI, DoorDash

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