
About this episode
Greg and Stephen discuss the challenges and benefits of using customer research in the construction sector.
The construction sector is fascinating from a customer experience and insight point of view. So many stakeholders, so many relationships, so many opportunities to build understanding and make things better! In this episode Greg and Stephen discuss some of the challenges of using customer research in the construction sector, and the benefits of focusing on… Continue reading Construction Customer Insight
People in this episode
Hosts: Greg, Stephen
Topics covered
- customer experience
- construction
- customer research
Mentioned in this episode
Books & works: Construction Customer Insight
More episodes of TLF Gems
- Onboarding, exit & acquisition · March 23, 2026
- Closing the loop with customers · December 18, 2025
- Action Planning from Customer Insight · July 22, 2025
- TLF Conference 2024 · October 8, 2024
- How To Make More Impact With Your Charts · September 10, 2024
- B2B Sampling & Response Rates · May 14, 2024
Explore listener stats, chart rankings, contacts and more on the TLF Gems podcast page.