Truly Human Leadership

A couple of episodes ago, we talked about the $60 billion problem. That is the amount of money organizations spend on leadership training a year, although recent reports say that number may be as high as $100 billion a year. But are organizations really seeing the ROI on that money and if not, why? This is another installment of the People and Performance Playbook where the experts at Chapman & Co. share their knowledge on leadership development. This episode is an discussion of a recent article in the People and Performance Playbook Newsletter by Theresa Carik, PhD titled: "If a Leadership Program Does Not Change Behavior, What is it Actually Changing?" Joining Theresa in this discussion is Chapman & Co.'s Gunnar Millot. You can subscribe to the People and Performance Playbook Newsletter when you follow Chapman and Co on Linkedin.

Did you know that globally, organizations spend more than $60 billion annually on leadership development and training? $60 billion in seminars, workshops, coaches, certifications, assessments, subscriptions, books and much, much more. A lot of money spent, but then your leaders are still micromanaging, avoiding difficult conversations and solving every problem themselves. You might as well have just set those dollars on fire. But, here's the thing, the training didn't fail, the approach did. On this episode of our People and Performance Playbook series, which features the experts of Chapman & Co. Leadership Institute, Jami Dix and Praisy Isaac discuss why leadership development should be like Russian nesting dolls. Layered, that addresses the heartset and mindset, as well as the skillset of leaders. You can learn more about Chapman & Co., founded by the late Bob Chapman to bring Truly Human Leadership to companies around the world at www.ccoleadership.com.

We continue to honor the late Chairman and CEO of Barry-Wehmiller, Bob Chapman and his legacy on the podcast. This episode is a virtual talk Bob gave to a book club in 2020, during the pandemic. The club was made up of people around Aspen, Colorado, where Bob lived and they had read his book, Everybody Matters The Extraordinary Power of Caring for Your People Like Family. It is an interesting discussion, as Bob is in a relaxed environment talking about his life and sharing the insights he had learned throughout his career, which are the basis of his book. As you may recall, one of Bob's last projects before his passing in March 2026 was the re-release of Everybody Matters, in a 10th anniversary revised and expanded edition. You can find out more about this new version at: everybodymattersbook.com

A few months ago, our friend Simon Sinek visited our BW Papersystems location in Phillips, WI to record an episode of his "A Bit of Optimism" podcast with Barry-Wehmiller Chairman Bob Chapman. It wasn't the first time Simon had been to Phillips, WI, as you'll soon hear, and for his podcast, Simon not only wanted to talk to his good friend Bob, but other BW teammates in Phillips, some he had met almost 15 years ago. That episode of Simon's podcast is out now. I highly encourage you to listen to it or watch the video version on You Tube, which is almost a mini documentary. You can find this and all things Simon at his website SimonSinek.com On this episode of our podcast, we want to bring you something special. While in Phillips to record, Simon and Bob held a Town Hall for the team members there as a thank you and to recognize them for the inspiration they have been, not only to Simon but countless others. We're going to bring you that Town Hall, which is a great dialogue between Bob and Simon, but also includes a couple questions from the audience, including the high school aged son of one of our team members that is a big fan of Simon's and was very excited to talk to him. Also, Simon and Bob talk about the 10th anniversary revised and expanded edition of Bob and Raj Sisodia's book, Everybody Matters: The Extraordinary Power of Caring for Your People Like Family, which is available now. Find out more about that at everybodymattersbook.com. So, here is a companion piece to Simon Sinek's A Bit of Optimism podcast featuring Bob Chapman and Barry-Wehmiller. Here's a Town Hall with Simon Sinek and Bob Chapman.

This week, we are celebrating the release of the new revised and expanded edition of Everybody Matters: The Extraordinary Power of Caring for Your People Like Family, Barry-Wehmiller Chairman Bob Chapman and Raj Sisodia's book on Bob and Barry-Wehmiller's journey to Truly Human Leadership. On today's podcast, we want to share a story of Bob and the book's impact on one particular leader. Jason Lippert is the President and CEO of Lippert Components, a global supplier of a broad array of highly engineered components for the leading manufacturers of recreational vehicles, automobiles, watercraft and prefab homes. They also operate in adjacent markets, including hospitality, transportation, construction and agriculture. Lippert and Barry-Wehmiller are very similar in size, both are on their third generation of family leadership. And they both have similar values when it comes to stewarding the lives in their span of care. On this episode, I have a conversation with Jason about his leadership journey. How he became a Truly Human Leader and what that meant for Lippert Components. How they approach leadership and personal development. How they approach community service and why that's important to their company culture. We also talk about the impact Bob and Everybody Matters had on his leadership and his company.

We told you in the last episode about the new revised and expanded edition of our CEO, Bob Chapman's book, Everybody Matters: The Extraordinary Power of Caring for Your People Like Family, which will be out Oct 21. Learn more about it at everybodymattersbook.com. If you read the original version, you know it's a story of transformation. It's about a leader who realized there was a better way to lead that was different than everything he was taught and thought he was supposed to do. And how his company changed because of those realizations and why others should change as well. On our podcast today, we havea fantastic discussion with a leader who also had a dramatic transformation experience. Mohammad Anwar is the CEO of Softway, a people-first consulting firm that helps evolving organizations truly transform in areas of technology, communication, and culture. Mohammad and Softway's story was chronicled in their first book: Love as a Business Strategy. Their recently released book, Love as a Change Strategy details Softway's further learnings. On this episode, we talk to Mohammad about his leadership journey. We talk about his amazing transformation and how Softway transformed. We talk about what it means to be a human centered technology company. And we talk about why Mohammad thinks AI can help humans get back in touch with their humanity.

BW CEO Bob Chapman often tells a story about meeting Steve Jones, who was formerly a high school football coach at Kimberly High School in Kimberly, WI. Steve led his teams to five consecutive state titles from 2013-2017 with an incredible run of 70 consecutive victories, a Wisconsin state record. With those impressive credentials, Bob asked Steve what he taught his players about winning and losing. Steve said they didn't. He said that they teach them to play their position well for their fellow team members. Do it as an act of respect for their fellow team members. He said, "When people truly care for one another, it's amazing how hard they will work for each other." To Bob, it begged the question: if you create an environment of unconditional care, wouldn't the people there want to "play their position well" for their teammates? But how do you create that environment? Well, that's the subject of today's podcast. Chapman & Co. Leadership Institute is Barry-Wehmiller's company that is a human-centered consultancy that helps organizations and their leaders align people, culture and strategy to drive results.​ They help build agile, purpose-driven workplaces ​where individuals thrive, teams perform and impact endures.​ You can find out more at ccoleadership.com When it comes to building a high-performing team, Chapman & Co. will say it isn't just about assembling talented team members and setting a shared vision or common goals. You can have exceptional individuals, a compelling mission and still feel like something's not clicking in your team dynamics. Most teams don't need fixing, maybe they just need perspective. On this podcast, you'll hear from Praisy Isaac and Emily Gauvain, experts on team building at Chapman & Co. They're going to talk about the hidden dynamics that determine whether teams merely function or genuinely thrive and ultimately create that environment of care where people want to play their position well for their teammates.

There is a hunger for a new kind of leadership. Throughout business and organizations, people continue to be taught to be managers, not leaders. They make sure everyone is in their seat on time, they take headcount for the day, they check off the boxes of daily tasks. But this is changing. As the evidence of the success of caring organizations becomes overwhelming, organizational leadership is reconnecting with their own humanity and recognizing the humanity of those they lead. They are recognizing that the people within their span of care are not numbers on a spreadsheet that are part of the calculations that equal profit and loss, but someone's precious children and should be treated accordingly. They are recognizing that the people within their span of care are not just functions, but whole beings who are capable of so much more than the role into which they've been pigeonholed. Leaders inspire. Leaders care. Leaders help people grow. It's not about the tasks, it's about the person. When we treat people with respect and dignity and create opportunities through which they can realize their potential and be appreciated for it, we, in business, can really impact the world in a positive way. Jacob Morgan interviewed Barry-Wehmiller CEO Bob Chapman and 140 other CEOs and leaders for his new book, The Future Leader. He took that insight and turned it into a roadmap for leaders present and future to see that leadership is not management, it's something much bigger and much more valuable. This is Jacob's second appearance on our podcast. Hear Jacob talk about his research on the future of leadership on this episode.