
How To Use AI In B2B Without Losing The Human Touch | S6 E20
From Web3 CMO Stories by Joeri Billast
April 30, 2026 · 24 min · Season 6
About this episode
Megan Stark discusses building trust in industrial B2B marketing while using AI without losing the human touch.
Send us Fan Mail Your buyers can tell when they’re being “processed” instead of understood and AI is making that gap wider. I’m joined by Megan Stark, CEO at CubicICE, to talk about what actually builds trust in industrial B2B marketing when your audience is technical, impatient with fluff, and focused on outcomes. We get practical about credibility: speaking the customer’s language, staying honest when you don’t know something, and earning confidence through real sector knowledge rather than...
People in this episode
Host: Joeri Billast
Guest: Megan Stark
Topics covered
- AI in B2B
- trust in marketing
- industrial marketing
- customer understanding
- credibility
Keywords
- AI
- B2B marketing
- trust
- credibility
- customer engagement
Mentioned in this episode
Organizations: CubicICE
More episodes of Web3 CMO Stories
- AI Is Not a Crystal Ball, It’s a Mirror | S6 E26 · June 12, 2026 · 32 min
- What Happens When The Like Button Dies? – MeWe’s Vision for Social Media | S6 E25 · June 5, 2026 · 25 min
- What If Your Brand Is Not Who You Think? | S6 E24 · May 28, 2026 · 22 min
- How The Next Generation Sees Work In The AI Age | S6 E23 · May 21, 2026 · 19 min
- The Future CMO: The One Thing AI Cannot Replace | S6 E22 · May 14, 2026 · 28 min
- The Web3 Go To Market Playbook From Baseline To Launch Momentum | S6 E21 · May 7, 2026 · 24 min
Explore listener stats, chart rankings, contacts and more on the Web3 CMO Stories podcast page.