
Making the Smart Home Simpler, Safer and More Intelligent with AI
From CES Tech Talk by Consumer Technology Association
March 31, 2026 · 11 min · Season 9 · Episode 26
About this episode
William Stovall discusses how Vivint enhances smart home experiences through AI and customer engagement.
Smart home value shows up in the small moments that repeat every day. Vivint's Senior Vice President of Marketing, William Stovall, describes how customers engage with the Vivint app about 17 times a day on average, how anonymized patterns like nightly routines guide new features and how Vivint is moving toward predictive automations that make life easier while keeping customers in control.
People in this episode
Guest: William Stovall
Topics covered
- smart home
- AI
- predictive automation
- customer engagement
- technology
Keywords
- smart home
- AI
- Vivint
- predictive automation
- customer engagement
- technology
Mentioned in this episode
Organizations: Vivint
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