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On the show
From 13 epsHosts
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Recent episodes
Your Content Strategy Is Missing One Critical Thing
Jun 24, 2026
Unknown duration
Are You Ignoring Your Brand’s Biggest Revenue Opportunity?
Jun 17, 2026
Unknown duration
Will AI Actually Replace Your Logistics Sales Team?
Jun 10, 2026
37m 32s
How Psychology Drives Better Marketing, Conversions, and ROI
Jun 3, 2026
30m 16s
AI Isn’t Replacing Support Jobs. It’s Making Them More Human
Apr 29, 2026
36m 05s
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| Date | Episode | Topics | Guests | Brands | Places | Keywords | Sponsor | Length | |
|---|---|---|---|---|---|---|---|---|---|
| 6/24/26 |  Your Content Strategy Is Missing One Critical Thing | Discover more marketing insights and top agencies at https://www.designrush.com Local search is no longer just a visibility channel. For franchise systems and multi-location brands, weak local SEO, missing content, fragmented data, and disconnected tech stacks can quietly drain revenue before leaders see the problem in performance reports. In this episode of the DesignRush Podcast, host Kia Johnson sits down with Andrew Beckman, Founder of Location3 and Certified Franchise Executive, to explore how brands can connect enterprise strategy with local execution across search, paid media, content, analytics, and AI-driven discovery. Andrew explains why Location3 was built around “location, location, location,” how franchisors and franchisees can better track ROI across local markets, and why many brands are losing demand because competitors are filling their content and keyword gaps. He also breaks down why AI Overviews, ChatGPT, Gemini, Google AI Max, Meta Advantage+, TikTok, Reddit, and machine learning platforms are changing how content, creative, and paid media work together. Free DesignRush resources to go deeper: Find local SEO agencies that can support visibility, rankings, and local customer acquisition: https://www.designrush.com/agency/search-engine-optimization/local-seo Learn why multi-location brands often outgrow traditional agency models: https://news.designrush.com/multi-location-brands-outgrow-agencies Explore AI marketing tools for content, ads, visibility, and campaign workflows: https://www.designrush.com/agency/digital-marketing/trends/ai-marketing-tools You will learn: • Why local SEO is becoming a revenue issue for franchise brands • How AI-driven search is changing local visibility and customer acquisition • Why content gaps make paid media work harder • How franchisors can connect national strategy with local execution • Why fragmented tech stacks create growth problems • What founders and CMOs should fix before scaling a multi-location brand Subscribe for weekly conversations with industry leaders on brand strategy, franchise marketing, local SEO, digital growth, AI, customer acquisition, agency insights, and modern business leadership. #LocalSEO #FranchiseMarketing #MultiLocationMarketing #DigitalMarketing #AISearch #MarketingStrategy #DesignRushPodcast | — | ||||||
| 6/17/26 |  Are You Ignoring Your Brand’s Biggest Revenue Opportunity? | Discover more brand insights and top agencies at https://www.designrush.com Social media is no longer just a content channel. For modern brands, public conversations in comments, DMs, replies, and customer complaints can reveal churn risk, buying intent, customer trust issues, and missed revenue opportunities. In this episode of the DesignRush Podcast, host Kia Johnson sits down with Brooke Sellas, Founder and CEO of B Squared Media and author of Conversations That Connect, to explore why brands need to treat social media customer care as a true business function. Brooke explains how social media conversations helped her bring 7,500 people to a Cystic Fibrosis Foundation event and generate $60,000, why public customer complaints can act as early warning signs for churn, and how buying-intent questions on social can turn into revenue before a customer ever visits a website. She also breaks down why chasing viral growth can distract brands from building long-term trust, how social listening can reveal what customers are saying when they do not tag your brand, and what founders should fix first if they want customer conversations to become a real growth advantage. Free DesignRush resources to go deeper: Track customer conversations and brand mentions with social listening: https://www.designrush.com/agency/social-media-marketing/trends/social-listening-tools Learn how social media supports customer service, selling, and brand trust: https://www.designrush.com/agency/social-media-marketing/trends/what-is-social-media-marketing You will learn: • Why social media customer care matters for revenue and retention • How public customer conversations reveal churn risk and buying intent • Why fast replies are not enough without real customer experience systems • How social listening helps brands find customer problems and sales opportunities • Why viral growth does not always lead to long-term brand trust • What founders and CEOs should fix first to turn conversations into growth Subscribe for weekly conversations with industry leaders on brand strategy, customer experience, social media marketing, digital growth, agency insights, AI, customer trust, and modern business leadership. | — | ||||||
| 6/10/26 |  Will AI Actually Replace Your Logistics Sales Team?✨ | AI in logisticscustomer service+4 | Daman Grewal | LogisticsSales.comDesignRush | — | logisticssales team+5 | — | 37m 32s | |
| 6/3/26 |  How Psychology Drives Better Marketing, Conversions, and ROI✨ | behavioral sciencemarketing strategy+5 | Nancy Harhut | HBT MarketingUsing Behavioral Science in Marketing | — | marketing insightsbehavioral triggers+5 | — | 30m 16s | |
| 4/29/26 |  AI Isn’t Replacing Support Jobs. It’s Making Them More Human✨ | AI in customer supporthuman skills in support+4 | Funmi Mide Ajala | Hugo | — | AIcustomer support+6 | — | 36m 05s | |
| 4/22/26 |  Why CEOs Still Misunderstand Social Media in 2026✨ | social mediaCEOs+4 | Amore Watters | DesignRush | — | social mediaCEOs+5 | — | 35m 10s | |
| 4/15/26 |  Why AI Speed Means Nothing Without Brand Consistency✨ | AI speedbrand consistency+3 | Simon Davis | SecretSaucewearemighty+1 | — | AI contentbrand growth+3 | — | 18m 37s | |
| 4/8/26 |  Most Agencies Don't Know What They Signed Up For! The Truth.✨ | multi-location marketingagency challenges+3 | Matt Powell | MorochMcDonald's+2 | — | multi-location marketingagency failure+3 | — | 16m 08s | |
| 4/1/26 |  What If Onboarding Is Where It All Goes Wrong?✨ | onboardingemployee experience+4 | Janell Scott | Hugo Inc. | — | onboardingemployee experience+5 | — | 38m 55s | |
| 3/26/26 |  Agency Selection Doesn't Have to Be This Complicated✨ | agency selectionbusiness partnerships+3 | Cathleen Vermaak | DesignRushDesignRush Marketplace | — | agency selectionfounders+4 | — | 29m 20s | |
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| 3/18/26 |  Is AI Killing Brand Authenticity? What Marketers Are Getting Wrong✨ | AI and brand authenticitymarketing strategies+3 | Pam Didner | Relentless PursuitIntel | — | AIbrand authenticity+5 | — | 29m 20s | |
| 3/11/26 |  Stop Wasting Money on Ads Without Fixing This First✨ | marketing insightswebsite performance+3 | Jeff Finkelstein | Customer ParadigmDesignRush | — | adswebsite conversions+3 | — | 23m 04s | |
| 3/4/26 |  When Lead Generation Becomes Your Biggest Business Problem✨ | lead generationAI marketing+3 | Rohit Bhateja | SunTec IndiaDesignRush | — | lead generationAI+4 | — | 14m 54s | |
| 2/25/26 |  The $100B Question | Can Brands Beat Netflix For Attention?✨ | marketing strategyattention economy+4 | Andy Willers | FavouredDurex+4 | — | advertisingviral content+4 | — | 24m 50s | |
| 2/18/26 |  You Can’t Tell What’s Real Online Anymore: Trust, Reviews, and Getting Found✨ | business visibilityonline trust+3 | Deepak Shukla | Pearl Lemon Group | — | business visibilitytrust+4 | — | 28m 07s | |
| 2/11/26 |  Personal Branding Isn’t Optional Anymore | Goldie Chan | Is doing great work enough to grow your career in 2026?In this episode of the DesignRush Podcast, host Kia Johnson sits down with Goldie Chan — keynote speaker, LinkedIn Top Voice, bestselling author of Personal Branding for Introverts, and Founder of Warm Robots, to unpack why visibility, trust, and reputation are becoming essential professional skills.Goldie explains why most professionals already have a personal brand through their digital footprint, whether they manage it intentionally or not. As AI-driven discovery reshapes how people are hired, featured, and evaluated, visibility is no longer optional in many industries.This conversation explores:• Why great work alone doesn’t guarantee opportunity• How visibility builds trust and reputation• The difference between consistency and constant posting• How introverts can build authentic personal brands• Why AI is changing how professionals are discovered• How to stand out without oversharingIf you're a founder, executive, entrepreneur, or ambitious professional, this episode breaks down how to align visibility with long-term credibility and career growth.Subscribe to the DesignRush Podcast for weekly insights on leadership, branding, marketing, and the strategies shaping modern business.#socialmediamarketing #socialmediastrategy #socialmediagrowth | — | ||||||
| 12/24/25 |  INFINITI’s Playbook for Rebuilding Desire in a Noisy Market | Luxury brands do not win by being louder. They win by making people feel something. In this episode of the DesignRush Podcast, Shelley Pratt, Marketing and Communications Lead at INFINITI, explains how modern luxury brands rebuild desire through restraint, confidence, and emotional clarity instead of noise or trend chasing. Shelley breaks down how INFINITI shifted away from feature-heavy, volume-driven marketing and toward storytelling that centers people, pride, and real life moments. She shares how to recognize when a brand shift is actually landing, even before the metrics move, and why internal belief is often the first real signal of momentum. This conversation is for brand leaders navigating crowded markets, softer demand, and pressure to stay visible without losing long-term equity. In this episode, you will learn:• Why emotion outperforms specs in modern automotive marketing• How restraint signals confidence in competitive categories• What modern luxury really means to today’s buyers• How to spot early signs that brand work is working• Why internal belief matters before external results• How to balance short-term pressure with long-term brand equity• When saying no to trends protects brand trust Subscribe for weekly conversations with CMOs, brand leaders, and marketers shaping the future of brand strategy, luxury, and marketing leadership. Listen on Spotify, Apple Podcasts, or watch on YouTube.#brandstrategy #luxurymarketing #marketingleadership | — | ||||||
| 12/10/25 |  Don't Launch Until You Know THIS About Week 1 | Onboarding decides whether a global team succeeds or stalls. Most teams rush into tasks, reuse old playbooks, and hope it works. Lydia Hickman from Hugo explains what actually happens in the first ten days and why these early moves determine long term results. In this episode, we unpack the signals of a strong team, how to earn trust from day one, and why early alignment matters more than visible speed. You will learn: • Why questions are the strongest indicator of a high performing team • How to build trust and credibility from day one • Why copying old onboarding processes usually fails • The role AI plays in moving teams into higher value work • How to create culture and collaboration across remote teams • The real advantage of African talent in complex workflows • Why early calibration prevents months of rework • How Hugo earns the right to lead with global clients 🔔 Subscribe for weekly interviews with leaders in global operations, AI transformation, and modern delivery strategy. 🎧 Listen on Spotify, Apple Podcasts, or watch on YouTube. #Hugo #LydiaHickman #DesignRushPodcast #GlobalTeams #Onboarding #OperationsLeadership #AIworkflows #RemoteWork #AfricaTech #BPO #DigitalTransformation #TeamPerformance FOLLOW DESIGNRUSH ☑️ Website: https://www.designrush.com/☑️ Instagram: / designrushmag ☑️ LinkedIn: / designrush ABOUT DESIGNRUSHDesignRush.com is a B2B marketplace connecting businesses with agencies through expert reviews and agency ranking lists, awards, knowledge resources, and personalized agency recommendations for vetted projects. FOLLOW DESIGNRUSH#BusinessStrategy #FutureOfBusiness #CompetitiveAdvantage #DesignRushPodcast #RishadTobaccowala #BusinessTransformation #StrategicThinking #InnovationInBusiness #GrowthStrategy #leadershipinbusiness | — | ||||||
| 12/3/25 |  How AI Changed Google SEO Forever: Julian Goldie on the Future of Visibility | Google search isn’t what it used to be, and most strategies haven’t caught up.In this episode, SEO expert Julian Goldie breaks down how AI has changed the way people use Google, from killing click-throughs to reshaping what “ranking” even means. If your SEO still revolves around traffic, keywords, and domain authority, this is your wake-up call.You’ll learn:Why users are switching from organic listings to AI toolsHow zero-click results and AI overviews are replacing website trafficWhy low-competition keywords aren’t the opportunity they seemHow Julian’s “page one or don’t pay” model works and why it scalesThe AI content mistake that set his agency back a weekWhat Adobe’s $1.9B GEO move signals about the future of search🔔 Subscribe for weekly interviews with leaders redefining SEO, strategy, and visibility.🎧 Listen on Spotify, Apple Podcasts, or watch on YouTube.#SEO #AIsearch #MarketingLeadership #JulianGoldie #DesignRushPodcast #SGE #LinkBuilding #AgencyGrowth #GEO #GoogleSEO | — | ||||||
| 11/26/25 |  How To Spot Burnout Before It Hurts Your Business | Agencies aren’t failing because of weak sales, they’re failing because of broken systems. In this episode, EO Staff Founder & CEO Chris Kille reveals how agency leaders can prevent margin leaks, reduce churn, and reclaim 10–20 hours a week by fixing what’s behind the scenes: ops, delegation, and team clarity. Chris shares the frameworks he teaches hundreds of founders, from the “definition of done” to inbox triage and time blocking, all designed to help CEOs escape the daily grind and build agencies that scale without burnout. 🎧 You’ll learn: Why vague delegation silently kills profit How to spot early signs of churn and margin erosion The system that frees CEOs from $10/hour tasks Why time blocking beats hustle every time What to automate vs. what needs a human touch 📺 Watch on YouTube | 🎧 Listen on Apple Podcasts & Spotify #AgencyOps #DelegationSystems #AgencyGrowth #ChrisKille #DesignRushPodcast FOLLOW DESIGNRUSH ☑️ Website: https://www.designrush.com/☑️ Instagram: / designrushmag ☑️ LinkedIn: / designrush ABOUT DESIGNRUSHDesignRush.com is a B2B marketplace connecting businesses with agencies through expert reviews and agency ranking lists, awards, knowledge resources, and personalized agency recommendations for vetted projects. FOLLOW DESIGNRUSH#BusinessStrategy #FutureOfBusiness #CompetitiveAdvantage #DesignRushPodcast #RishadTobaccowala #BusinessTransformation #StrategicThinking #InnovationInBusiness #GrowthStrategy #leadershipinbusiness | — | ||||||
| 11/19/25 |  Special Edition 2025 Highlights Episode Scaling Smart: Billionaire B2B Coaches Know About Growth | B2B Scaling Smart: What PepsiCo, Lenovo & Billionaire Coaches Know About Growth. The real truth behind smart business growth, straight from four industry leaders. In this special edition of the DesignRush Podcast, we highlight powerful insights from executives at PepsiCo and Lenovo, alongside a top equity strategist and an AI-driven marketing expert. Together, they share the practical strategies shaping how brands grow in 2025. Featured Guests:• Carl Gerards (PepsiCo) – How Lay’s created a global identity without losing authenticity @Lays • Tom Butler (Lenovo) – Why on-device tools are transforming enterprise productivity @Lenovo • Emmy Sobieski (MegaWealth) – The equity-first framework used by top wealth builders • Alex Banks (The Signal) – How predictive systems help teams stay ahead of customer needs @becomethesignal In this episode, you'll discover:✔ How to build a brand system that works across markets✔ What makes new devices essential for business teams✔ Why shifting from salary to ownership unlocks long-term growth✔ How top brands anticipate customer behavior without guessingIf you lead a brand, product, or strategy team, this episode offers fresh thinking from those already creating results.📧 To be featured, email: amore@designrush.com☑️ Website: https://www.designrush.com/☑️ Instagram: / designrushmag ☑️ LinkedIn: / designrush ABOUT DESIGNRUSHDesignRush.com is a B2B marketplace connecting businesses with agencies through expert reviews and agency ranking lists, awards, knowledge resources, and personalized agency recommendations for vetted projects. FOLLOW DESIGNRUSH | — | ||||||
| 11/12/25 |  How Brainlabs Scaled to 1,000+ With AI, Systems & Relentless Execution | The best agencies aren’t scaling with hype, they’re scaling with systems. In this episode, Brainlabs Global CEO Daniel Gilbert reveals how his team grew from a one-person startup to 1,000+ employees by embedding AI into every process and building a culture of relentless execution. He breaks down how Brainlabs redefined what it means to be a data-driven agency, not by chasing trends, but by treating AI as infrastructure and process as product. 🎧 You’ll learn: Why top agencies focus on systems over slogans How Brainlabs uses AI across campaigns, culture, and ops What “AI visibility” means, and why it’s the new SEO How the 95/5 tech rule drives smarter innovation Why creativity and judgment now matter more than execution 📺 Watch on YouTube | 🎧 Listen on Apple Podcasts & Spotify #AgencyGrowth #AIinMarketing #DigitalStrategy #Brainlabs #DesignRushPodcast FOLLOW DESIGNRUSH ☑️ Website: https://www.designrush.com/☑️ Instagram: / designrushmag ☑️ LinkedIn: / designrush ABOUT DESIGNRUSHDesignRush.com is a B2B marketplace connecting businesses with agencies through expert reviews and agency ranking lists, awards, knowledge resources, and personalized agency recommendations for vetted projects. FOLLOW DESIGNRUSH#BusinessStrategy #FutureOfBusiness #CompetitiveAdvantage #DesignRushPodcast #RishadTobaccowala #BusinessTransformation #StrategicThinking #InnovationInBusiness #GrowthStrategy #leadershipinbusiness | — | ||||||
| 11/5/25 |  Weak Browser Security Is the #1 Cybersecurity Risk Damaging Your Business | The browser is now the new operating system and it’s also the #1 target for cyberattacks. So why are so many organizations overlooking browser security? In this episode, Shourya Pratap Singh, Principal Software Engineer at SquareX, dives deep into the rapidly evolving world of browser security and why it’s no longer enough to rely solely on endpoint and network protection. Shourya discusses how SquareX is bridging the gap between user experience (UX) and cybersecurity, making sure your team is protected without compromising their workflow. 🎧 You’ll learn: Why the browser has become the new cybersecurity battlefield The biggest misconceptions about browser security and how to address them How to balance security with user experience and productivity The role of empathy in designing security products Why browser security must be a top priority for every organization How SquareX is transforming the way businesses think about browser protection Subscribe for weekly interviews with leaders reimagining the future of security, UX, and tech. 📺 Watch on YouTube | 🎧 Listen on Apple Podcasts & Spotify #CyberSecurity #BrowserSecurity #TechInnovation #UserExperience #SquareX #SecurityFirst FOLLOW DESIGNRUSH ☑️ Website: https://www.designrush.com/☑️ Instagram: / designrushmag ☑️ LinkedIn: / designrush ABOUT DESIGNRUSHDesignRush.com is a B2B marketplace connecting businesses with agencies through expert reviews and agency ranking lists, awards, knowledge resources, and personalized agency recommendations for vetted projects. FOLLOW DESIGNRUSH | — | ||||||
| 10/29/25 |  Design Is Losing Its Soul: Stink Studios’ Head of Design Explains Why | Design is moving faster than ever, but at what cost? In this episode, Viv Greywoode, Head of Design at Stink Studios, unpacks why today’s creative work often lacks emotional depth, and what it really takes to make brands feel human again. With over 15 years leading design for Google, Peloton, LOEWE, and Nike, Viv reveals how to protect craft in an AI-driven world, build empowered creative teams, and move beyond surface-level design into work that resonates and endures. 🎧 You’ll learn: Why design systems make creativity more human, not less How to lead high-performing teams without killing the spark What AI can’t replace, and how to use it without losing soul How culture, emotion, and storytelling elevate brand work Why clarity is the new creative superpower Subscribe for more conversations with global creative leaders redefining agency growth, design culture, and innovation. 📺 Watch on YouTube | 🎧 Listen on Apple Podcasts & Spotify #AIandCreativity #DesignLeadership #StinkStudios #VivGreywoode #DesignRushPodcast FOLLOW DESIGNRUSH ☑️ Website: https://www.designrush.com/☑️ Instagram: / designrushmag ☑️ LinkedIn: / designrush ABOUT DESIGNRUSHDesignRush.com is a B2B marketplace connecting businesses with agencies through expert reviews and agency ranking lists, awards, knowledge resources, and personalized agency recommendations for vetted projects. FOLLOW DESIGNRUSH | — | ||||||
| 10/22/25 |  The #1 Reason Agencies Fail (And How To Fix It) | Pete Caputa, CEO of Databox | Most agencies aren’t failing because of bad clients, they’re failing because of bad focus. In this episode, Pete Caputa, CEO of Databox and architect of HubSpot’s $115M partner program, shares the hard truth: most agencies stay stuck because they chase trends instead of building systems. Pete breaks down his SPEARS framework and shows how to scale with strategy, not guesswork. 🎧 You’ll learn: The #1 reason agencies fail (and what to do about it) How “niching down” increases profits and retention Why most agencies confuse tactics with true strategy How to use data as your company’s memory Why AI is not your positioning — and what is The SPEARS system: from vision to execution to scale Subscribe for weekly interviews with leaders redefining agency growth. 📺 Watch on YouTube | 🎧 Listen on Apple Podcasts & Spotify #AgencyGrowth #B2BMarketing #Leadership #Databox #PredictableScale FOLLOW DESIGNRUSH ☑️ Website: https://www.designrush.com/☑️ Instagram: / designrushmag ☑️ LinkedIn: / designrush ABOUT DESIGNRUSHDesignRush.com is a B2B marketplace connecting businesses with agencies through expert reviews and agency ranking lists, awards, knowledge resources, and personalized agency recommendations for vetted projects. FOLLOW DESIGNRUSH#BusinessStrategy #FutureOfBusiness #CompetitiveAdvantage #DesignRushPodcast #RishadTobaccowala #BusinessTransformation #StrategicThinking #InnovationInBusiness #GrowthStrategy #leadershipinbusiness | — | ||||||
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