Me, Myself, and AI

What if artificial intelligence could connect the scattered knowledge across your organization and help you actually use it? Dropbox CTO Ali Dasdan joins Me, Myself, and AI to explain how the company is using AI to bring together information across files, apps, and platforms while navigating the challenges of security, permissions, and “context rot.” He also shares how Dropbox drove the adoption of AI coding tools to nearly 100% of its developers and why human review and guardrails still matter. Guest bio: From a career spanning leadership roles in engineering and product management at innovative technology companies across Silicon Valley and the United Kingdom for over two decades, Ali Dasdan brings deep expertise in building and scaling high-impact teams, platforms, and products to his role as chief technology officer at Dropbox. He holds a Ph.D. in computer science from the University of Illinois at Urbana-Champaign. Me, Myself, and AI is a podcast produced by MIT Sloan Management Review and hosted by Sam Ransbotham. It is engineered by David Lishansky and produced by Allison Ryder. We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials.

With the acquisition of the Caper cart, a technology-enabled shopping cart, grocery-delivery company Instacart began bridging the gap between online and in-person shopping. On today’s episode, David McIntosh, the company’s former chief connected stores officer, joins host Sam Ransbotham to share how physical AI is helping shoppers track their purchases, retailers manage inventory, and product manufacturers stock the right items at the right times. Guest bio: David McIntosh is Instacart’s former chief connected stores officer, where he led the company’s in-store offerings including Caper, an AI-powered smart-cart, enabling retailers to deliver seamless omnichannel retail experiences across online and in-store. Prior to joining Instacart in 2021, McIntosh was the CEO and cofounder of Tenor, a leading GIF and expression search engine integrated into top messengers including WhatsApp, Discord, and iMessage, which Google acquired in 2018. At Google, McIntosh grew Tenor to over one billion users and more than one billion queries per day. McIntosh was previously named Forbes 30 under 30 in consumer technology. He attended the University of California at Berkeley and studied electrical engineering and  computer sciences. Me, Myself, and AI is a podcast produced by MIT Sloan Management Review and hosted by Sam Ransbotham. It is engineered by David Lishansky and produced by Allison Ryder. We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials.

Kathleen Peters brings a background with digital communications companies and tech startups to her role as Experian’s chief innovation officer. On this episode, Kathleen shares a bit about Experian’s Innovation Lab, outlining some of its projects and explaining how the recent democratization of generative AI tools has made even more innovative thinking possible, both for tech experts and for contributors who have other core competencies. Read the episode transcript here. Guest bio: As Experian’s chief innovation officer, Kathleen Peters explores new ways to solve market challenges in identity, risk, and fraud detection. She and her team define business strategies and investment priorities while incubating new products, analyzing industry trends, and leveraging the latest technologies to bring ideas to life. Peters joined Experian in 2013 to lead business development and global product management for its newest fraud products. She later led its Fraud & Identity business in North America until being named chief innovation officer for decision analytics in 2020. Peters has twice been named a “Top 100 Influencer in Identity” by One World Identity (now Liminal), which annually recognizes influencers and leaders in the identity space. Peters is regularly quoted in prominent media outlets, including Forbes and Bloomberg, and she frequently shares her insights on innovation, AI, and fraud prevention at industry events. Me, Myself, and AI is a podcast produced by MIT Sloan Management Review and hosted by Sam Ransbotham. It is engineered by David Lishansky and produced by Allison Ryder. We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials.

A chemical engineer by training, Angela Nakalembe worked in the sciences and management consulting before landing at YouTube as the company’s engineering program manager for trust and safety. At YouTube, Angela explains, AI has become a first line of defense against harmful content. The technology not only accelerates content moderation tasks but makes the process more humane, by filtering out problematic content before it reaches a human reviewer. To combat the proliferation of AI-generated content that may be hard to discern from assets created by humans, YouTube, its parent company Google, and others have joined the Coalition for Content Provenance and Authenticity Alliance to establish standards for the origin of content they observe. Also on today’s episode, Angela shares some personal experiences using large language models (LLMs) and Google’s own AI tools to illustrate how she sees individuals using AI in the future. Read the episode transcript here. Guest bio Angela Nakalembe is an operations leader, internet safety expert, and advocate for responsible AI development. As an engineering program manager at YouTube, she leads strategic initiatives focused on protecting billions of users through innovative safety features and risk mitigation strategies, work that has earned multiple Google product excellence awards. Nakalembe developed her strategic expertise as a management consultant, when she supported multimillion-dollar technology migrations for Fortune 50 companies. She currently provides mentoring through TechWomen, a U.S. Department of State initiative creating the next generation of women technology leaders worldwide, and she teaches yoga. Me, Myself, and AI is a podcast produced by MIT Sloan Management Review and hosted by Sam Ransbotham. It is engineered by David Lishansky and produced by Allison Ryder. We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials.

Today’s episode is a bonus drop from our friends over at the MIT CSAIL Alliances podcast. We'll be back on September 16 with new episodes of Me, Myself, and AI. Chris Miller is professor of international history at Tufts University. He joins the MIT CSAIL Alliances podcast to share insights from his recent book, Chip War: The Fight for the World's Most Critical Technology. Me, Myself, and AI is a collaborative podcast from MIT Sloan Management Review and Boston Consulting Group and is hosted by Sam Ransbotham and Shervin Khodabandeh. Our engineer is David Lishansky, and the executive producer is Allison Ryder. Stay in touch with us by joining our LinkedIn group, AI for Leaders at ⁠mitsmr.com/AIforLeaders⁠ or by following Me, Myself, and AI on ⁠LinkedIn⁠. We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials.

Josh Weiner, senior vice president of consumer engagement and analytics at CVS Health, is passionate about making health care more personalized, connected, preventative, and accessible. On today’s episode, Josh joins Sam and Shervin to explain how the integrated health care company is structured and how it is using AI to achieve those goals. Read the episode transcript here. Me, Myself, and AI is a collaborative podcast from MIT Sloan Management Review and Boston Consulting Group and is hosted by Sam Ransbotham and Shervin Khodabandeh. Our engineer is David Lishansky, and the executive producer is Allison Ryder. Guest bio At CVS Health, where Josh Weiner is the senior vice president of consumer engagement and analytics, his priority is personalizing consumer experiences and developing the health care company’s app. Previously, he was a health care leader at Meta, where he supported product development, algorithm engineering, and acquisitions. He was also a senior analytics expert at McKinsey and Co. Weiner is a board member at nonprofits Enduring Hearts and Docs for Tots. He holds a bachelor’s degree from Carnegie Mellon University and a master’s from Northwestern University. Stay in touch with us by joining our LinkedIn group, AI for Leaders at mitsmr.com/AIforLeaders or by following Me, Myself, and AI on LinkedIn. We encourage you to rate and review our show. Your comments may be used in Me, Myself, and AI materials.