How AI Is Transforming Merchant Portfolios

How AI Is Transforming Merchant Portfolios

From Merchant Sales Podcast by Merchant Sales Podcast

June 12, 2026 · 49 min

About this episode

The episode discusses how AI and payments data are transforming merchant portfolio management with insights from Sebastian Builes Jinete, CEO of Arcum.

In this episode of the Merchant Sales Podcast, James sits down with Sebastian Builes Jinete, CEO of Arcum, to discuss how AI and payments data are transforming the way ISOs, acquirers, and processors manage their portfolios. From merchant activation and retention to win-back campaigns and partner monitoring, Sebastian shares how actionable intelligence can help organizations maximize revenue and make smarter decisions throughout the entire merchant lifecycle. The conversation also dives into the realities of entrepreneurship in the payments industry, including building a technology company, overcoming setbacks, finding product-market fit, and maintaining the conviction required to succeed. To learn more about Arcum, visit arcum.ai. Plus, Patti Murphy's Today in Payments segment covers stablecoin settlement, tokenized deposits, interchange legislation, and emerging payment innovations.

People in this episode

Host: James

Guest: Sebastian Builes Jinete

Topics covered

  • AI in payments
  • merchant management
  • entrepreneurship
  • revenue maximization
  • payment innovations

Keywords

  • AI
  • merchant activation
  • retention
  • payments data
  • entrepreneurship
  • technology company
  • revenue
  • payment innovations

Mentioned in this episode

Organizations: Arcum, Patti Murphy, Today in Payments

More episodes of Merchant Sales Podcast

Explore listener stats, chart rankings, contacts and more on the Merchant Sales Podcast podcast page.