How to Reduce Fraud Without Losing Sales
From Merchant Sales Podcast by Merchant Sales Podcast
May 8, 2026 · 53 min
About this episode
This episode discusses evolving fraud prevention strategies that maximize revenue while enhancing customer experience.
Fraud prevention used to be about stopping bad transactions—but today, it’s about maximizing revenue without blocking good customers. In this episode of the Merchant Sales Podcast, James sits down with Stuart Mann of Accertify to break down how fraud strategy has evolved, from simple rule-based systems to AI-driven models that analyze behavior, device data, and user intent. They explore how merchants can reduce chargebacks, limit false positives, and stay ahead of increasingly sophisticated fraud tactics—all while improving the customer experience. Plus, Today in Payments covers rising fraud trends, real-time payment risks, and key industry updates that every agent and ISO should understand.
People in this episode
Host: James
Guest: Stuart Mann
Topics covered
- fraud prevention
- revenue maximization
- chargebacks
- customer experience
- AI-driven models
- payment risks
Keywords
- fraud prevention
- chargebacks
- AI models
- customer experience
- payment risks
- real-time payments
- false positives
Mentioned in this episode
Organizations: Accertify
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