Scalability School

How do you scale a subscription app with Meta ads? Start with an offer whose value is obviously outsized for the price, then test the packaging rather than the product. Format Finder moved from a single $97 plan to $29, $59, and $97 tiers, and the single change that moved AOV the most was toggling annual billing on by default. Free trials failed outright because the cost to acquire a trial on Meta never backed out. Target customers with a need rather than a want, since need-driven buyers churn less and complain less, and turn your best users into your ad creators by paying them a percentage of the spend their ads carry. Scaling a subscription app with Meta ads comes down to the offer, the pricing packaging, and where the creative comes from. Brad Ploch and Zach Stuck sit down with Naveed, who went from affiliate marketing to a 45-person performance agency to an ecommerce brand to Format Finder, the app he built in three weeks and now runs at $20,000 to $25,000 a day in Meta ad spend. You'll learn how he builds an offer, the pricing tests that worked and the one that failed, the campaign structure behind the spend, and the creator flywheel that turns his own users into his best-performing ads. We discuss: - How to tell whether an offer is worth running before you spend a dollar - Why problem-solution fit matters more than unit economics at the start - The move from a single $97 plan to $29, $59, and $97 tiers, and why the free trial never backed out on Meta - The pricing change that moved AOV the most, and it was not the price - Why customers with a need churn less than customers with a want, and how a realtor funnel tested that theory - Why he runs one CBO split by geo, no ABO testing, and no interest targeting - The creator flywheel: users who hit a million views make his ads and take 5% of the spend those ads carry - What a one-click AI video editor actually costs to run, and how SaaS margins survive per-user API fees - How he runs the ad account, customer service, and product development through AI agents in Telegram and Slack - Why the harness around the model matters more than the model Subscribe for a new episode every week. Get the newsletter: https://www.scalabilityschool.com/scalability-newsletter Learn more: https://www.scalabilityschool.com Connect with Naveed https://x.com/navuud To connect with Andrew Foxwell send an email [email protected] To connect with Brad Ploch send him a DM at https://x.com/brad_ploch To connect with Zach Stuck send him a DM at https://x.com/zachmstuck Learn more about the Foxwell Founders Community at https://foxwellfounders.com Learn more about the The Hive Haus Creators Community at http://HiveHausUGC.com Scalability School is a weekly show from Andrew Foxwell, Brad Ploch, and Zach Stuck about what is actually working right now in DTC growth. No theory, no recycled LinkedIn takes, just the numbers and decisions behind real brands and real ad accounts. Chapters 00:00 How to scale a subscription app with Meta ads 00:29 Meet Naveed: Switch Research to Format Finder 02:45 From affiliate marketing to a 45-person performance agency 04:06 Getting banned by Meta and what it exposed 05:45 Why the ecommerce inventory cycle burned him out 08:10 How One Peak turned viral videos into a course business 10:10 Building Format Finder in three weeks with AI 11:50 What the app does, from format quiz to finished cut 13:15 Why the offer is the biggest lever nobody talks about 16:18 How to price a subscription without killing conversion 19:15 The pricing change that moved AOV the most 19:55 Why customers with a need beat customers with a want 22:05 A word from Northbeam 23:20 Why your ad does the targeting, not your audience settings 24:45 Ad account structure: one CBO, no ABO testing 25:31 The creator flywheel: paying users 5% of ad spend 28:35 How the video editor cut churn and unlocked scale 29:35 SaaS margins when every user burns API tokens 32:50 Why the TAM for creator tools is enormous 37:50 Running ads, support, and dev through AI agents 42:00 Where to find Naveed

How do you build a performance creative team for a DTC brand? Start with the most experienced hire you can afford, a director-level player-coach for nine-figure brands, a senior agency-trained strategist for smaller ones, and let them build the team top-down, using freelancers to fill gaps while full-time roles get approved. Match output goals to headcount, because ad volume is determined by team size, and vet every candidate with a paid assessment that tests both craft and how they use AI. Building a performance creative team starts with hiring the most experienced brain you can afford, a director-level player-coach, then filling in strategists, editors, designers, and a creator manager around them. In this episode, Andrew Foxwell and Brad Ploch sit down with Joanna Wallace, who founded the creative department at HexClad and served as VP of Creative Strategy at Birddogs, to map out exactly who to hire, in what order, what they cost, and how to test them before you commit millions in ad spend to their strategy. We discuss: Why going cheap on your first creative hire is the most expensive mistake in DTC What a creative strategy director actually costs in 2026 (It's not what you think) and why Why your ad volume is determined by your team size, full stop Why agency experience beats brand-side experience for strategist hires How to run paid assessments that expose AI-generated word salad The coordinator role: the smartest entry point into creative strategy Join The Scalability School Newsletter: https://www.scalabilityschool.com/scalability-newsletter Connect with Joanna Wallace: https://www.linkedin.com/in/joannasloamewallace/ Joanna's creative strategist evaluation template: To connect with Andrew Foxwell send an email [email protected] To connect with Brad Ploch send him a DM at https://x.com/brad_ploch To connect with Zach Stuck send him a DM at https://x.com/zachmstuck Learn more about the Foxwell Founders Community at https://foxwellfounders.com Learn more about the The Hive Haus Creators Community at http://HiveHausUGC.com. This episode of the Scalability School podcast is sponsored by NorthBeam and they just launched Northbeam Incrementality. Northbeam Incrementality gives you easy, automated, self-service incrementality tests, while protecting you from the major mistakes so many people make while running incrementality tests. Your MTA handles the daily tactics, your MMM guides the long-term planning, and Incrementality provides the causal truth. It's a closed loop that allows you to scale what works and cut what doesn't. Right now when you head over to www.northbeam.io/incrementality, they're offering Scalability School listeners 50% off unlimited tests for a year when you join. Just tell them we sent you! Scalability School is the podcast for DTC media buyers and e-commerce operators who want to scale profitably — hosted by Andrew Foxwell, Brad Ploch, and Zach Stuck. Chapters 00:00 How to build a performance creative team for a DTC brand 02:02 The #1 hiring mistake: going cheap on your first creative hire 03:04 What a creative strategy director costs in 2026 05:06 Player-coach: what the director does in the first six months 09:10 Why ad volume is determined by team size 13:13 The hiring order for seven-figure brands 18:18 Why agency experience beats brand-side experience 21:21 What nine-figure creative teams do differently 25:24 Sharing creative learnings across the whole company 31:27 Where to find great creative strategists 37:36 How to evaluate candidates with paid assessments 41:38 How to break into creative strategy (the coordinator route) 47:43 How to keep a creative team from burning out

Brad and Zach go deep on the single biggest scaling lever most media buyers are ignoring: the landing page. The spine of the episode is a mindset shift, meaning you can scale spend without new creative, new offers, or more discounting. You scale with pages. They open with creative-to-lander congruency: the ad makes a promise and the page has to keep it. Zach shares how MarsMen now runs 33 active landing pages organized by roughly 10 messaging pillars (aging, cortisol, energy, weight loss, GLP-1, TRT vs. natural), and the company has a hard rule that no ad launches without a congruent page behind it. The reason goes beyond conversion rate: Meta's Andromeda algorithm is reading the landing page itself. Page copy is a targeting signal, not just a destination. Brad backs this with a case study: a client sending all traffic to a PDP ($41K in spend) duplicated the exact same creative to a "5 Reasons Why" page. Same spend level, substantially better ROAS, lower CPMR, and the age breakdown showed 45+ ripping harder than ever. Same ad, new audience, unlocked entirely by the page. From there they cover the format progression (listicle → advertorial → dynamic hybrid page → quiz), the specific page elements that matter (comparison charts, clear single CTA, social proof, FAQ, shoppable PDP sections injected below listicles), how to structure tests inside the ad account, kill criteria (48 hours at MarsMen's spend level, plus a "graveyard campaign" with cost controls to separate creative problems from page problems), what "winning" actually means (net new spend volume added to the account, not just beating the PDP head-to-head), and reporting (spend velocity as the success metric, heat maps, and session recordings, including one recording session that led to a single button change worth +20% revenue per session). The episode closes with the getting-started playbook: don't reinvent the template. Go pull the landers from the biggest spenders in Motion or any ad-tracking tool and copy the structure, because they all run nearly the same one. The real bottleneck is copywriting, which is much harder than people think (raw AI output without heavy pre-prompting gets you "shit copy with a bunch of em dashes"), and perfectionism: your landing pages can be uglier than your website, and your ads can be uglier than your landing pages. Use your brand font and colors, but if it's not perfect, get started. Key Takeaways Did you know Meta's Andromeda algorithm is reading your landing page copy, not just your ad, and using it to decide who sees your ads? How one brand took the exact same ad, swaped the PDP for a "5 Reasons Why" page, and matched $41K in spend at a substantially better ROAS while unlocking an entirely new age demo. What if you could scale spend without a single new creative, new offer, or deeper discount, using only landing pages? Why "my lander beat the PDP" is the wrong definition of a winning landing page test. What watching just 20 session recordings revealed that a single button change fixed. Why MarsMen refuses to launch any ad that doesn't have a congruent landing page behind it, and how they actively enforce it with 33 live landing pages. Why nearly ALL nine-figure brands run the same landing page template, and why this one thing (and not design) is the real reason your pages take forever to ship. This episode of the Scalability School podcast is sponsored by NorthBeam and they just launched Northbeam Incrementality. Northbeam Incrementality gives you easy, automated, self-service incrementality tests, while protecting you from the major mistakes so many people make while running incrementality tests. Your MTA handles the daily tactics, your MMM guides the long-term planning, and Incrementality provides the causal truth. It's a closed loop that allows you to scale what works and cut what doesn't. Right now when you head over to www.northbeam.io/incrementality, they're offering Scalability School listeners 50% off unlimited tests for a year when you join. Just tell them we sent you! Chapters 00:00 – Intro 02:42 – Creative and lander congruency: the ad makes a promise, the page has to keep it 04:20 – Mars's 33 landing pages and the "no ad without a congruent page" rule 06:48 – Organizing pages by pillar and how wide to go 09:04 – Case study: same creative, $41K PDP vs. 5 Reasons Why page (and the 45+ audience unlock) 11:27 – "Andromeda is reading the page, not just the ad" 12:52 – What CPMR is and why it's debatable as a metric 13:54 – The landing page format progression: listicle → advertorial → dynamic page → quiz 16:51 – The elements that actually move the needle on a listicle 20:48 – Testing individual page elements and the spend velocity you need to validate 23:46 – How pages get launched into the ad account (3 net new funnels a week) 26:44 – What a "win" actually is: adding net new spend volume 29:01 – Kill criteria: 48 hours and the graveyard campaign 30:08 – Persona-specific PDPs and injecting the PDP below the lander 32:32 – The Dr. Gundry VSL rabbit hole and why VSLs demand insane AOVs 34:29 – Using one open-ended quiz question to generate new creative pillars 37:23 – Landing page reporting: spend velocity, heat maps, and the recording that added 20% revenue per session 41:09 – How to get started: copy the top spenders' templates, copywriting is the real bottleneck, and "your landing pages can be uglier than your website" To connect with Andrew Foxwell send an email [email protected] To connect with Brad Ploch send him a DM at https://x.com/brad_ploch To connect with Zach Stuck send him a DM at https://x.com/zachmstuck Learn more about the Foxwell Founders Community at https://foxwellfounders.com Learn more about the The Hive Haus Creators Community at http://HiveHausUGC.com Made With AI

In the words of Andrew Foxwell, "It's just the guys" and they framed this episode around one big shift: 2025 was the year of creative diversity and raw ad volume, and 2026 is the year that questions, "what is all this volume actually pointing at?" Call it a return to intentionality, and the part of the funnel many brands have been ignoring while chasing creative volume: the landing page. Brad opens by reacting to a Twitter conversation where operators sounded burnt out on the volume game, then reframes the discussion around what you can improve outside of ad creative. The crew works through Cherene's "marketing tornado" idea: If the same person sees your brand 15+ different ways, and the job is consistency of message across all of them, then it's important to arm Meta with creative, landing pages, and offers so its AI (Andromeda) can deliver the right message to the right person at the right time. The heart of the episode is landing page strategy. Zach speed-runs the page-type hierarchy, then both hosts hammer funnel congruency, the ad-to-lander-to-PDP message match they admit was a big driver of their Feb/March scaling. Brad shares a beauty-brand example where simply turning a winning founder video's transcript into a congruent listicle scaled spend 60% month-over-month (twice) with zero new ads. The short: stop hunting for the one winning page, run many congruent pages live at once, and let Meta allocate spend across them. Key Takeaways Why ad-to-landing-page-to-PDP "funnel congruency" is the piece most operators are still leaving on the table in 2026. How one brand scaled spend 60% month-over-month (twice) with zero new ads. Why you need to stop hunting for the single "winning" landing page and instead run many congruent pages live at once. What it actually means to "sell one product 50 different ways," and why your angle TAM is more important than your category TAM. Why the volume game is finally dead, and what the 2026 shift from "make more" to "what is this volume pointing at" means for your testing budget. Why a "marketing tornado," is your best bet to keep message consistency when one buyer sees your brand 15+ different ways. When it actually pays to set different CPA/ROAS targets by funnel stage and product. Why a congruent landing page will lower your CPM, CPMR and earn you a "back tap" from the Meta auction. The order you should be building and testing your landing pages. This episode of the Scalability School podcast is sponsored by NorthBeam and they just launched Northbeam Incrementality. Northbeam Incrementality gives you easy, automated, self-service incrementality tests, while protecting you from the major mistakes so many people make while running incrementality tests. Your MTA handles the daily tactics, your MMM guides the long-term planning, and Incrementality provides the causal truth. It's a closed loop that allows you to scale what works and cut what doesn't. Right now when you head over to www.northbeam.io/incrementality, they're offering Scalability School listeners 50% off unlimited tests for a year when you join. Just tell them we sent you! To connect with Andrew Foxwell send an email [email protected] To connect with Brad Ploch send him a DM at https://x.com/brad_ploch To connect with Zach Stuck send him a DM at https://x.com/zachmstuck Learn more about the Foxwell Founders Community at https://foxwellfounders.com Learn more about the The Hive Haus Creators Community at http://HiveHausUGC.com

Collin Slattery (Taikun Digital) joins Brad and Andrew for a no-fluff breakdown of why Google Ads breaks the brain of most DTC operators who cut their teeth on Meta. The core argument lands early and lands hard: your relationship with Google is structurally adversarial in a way your relationship with Meta isn't, because Google can't manufacture more search inventory the way Meta manufactures more feed inventory. The only lever they have to grow revenue is extracting more from advertisers, which means every default setting, every recommendation, and every "AI enhancement" is built to serve them first. From that foundation, Collin walks through the operational stack that actually works: ruthlessly segmenting brand from non-brand across both search and shopping, building a real product feed instead of plugging Shopify into Merchant Center and calling it done, structuring shopping into heroes, sidekicks, villains, and zombies, and treating YouTube Shorts as the only YouTube placement worth touching unless you're running holdout tests. Along the way he drops a study Tyken ran across roughly $20M in spend showing that hidden search terms cost advertisers about $0.85 of efficiency per dollar spent, the case for YouTube being the single most incremental channel in digital (87% net-new traffic for one of his nine-figure clients, plus 34 million Americans reachable nowhere else), and a hard truth that Google scaling is brick-by-brick, never one banger creative away. If you've ever wondered why your Google account "kind of works but never really scales," this is the episode that explains exactly why and exactly what to do about it. Key Takeaways How your "5x Google ROAS" is actually just brand search dragging a broken non-brand campaign across the finish line. How much of your Google spend is being skimmed by search terms Google won't let you see. Why your relationship with Google is fundamentally adversarial. How to reach 34 million potential customers that literally cannot be reached on Meta or TikTok. If you're not running holdout tests, 90% of your YouTube dollars are likely going to the wrong placement. The four shopping campaign buckets every brand over $1M should be using, and the one that is silently eating 80% of your budget. Could this one setting be making your entire Google account non-incremental without you knowing? Why Google scaling looks nothing like Meta scaling and what it actually means for your monthly growth curve. The $50/month tool that fixes the feed quality issue almost every Shopify brand is silently losing money on. When paying for brand search actually makes sense This episode of the Scalability School podcast is sponsored by NorthBeam and they just launched Northbeam Incrementality. Northbeam Incrementality gives you easy, automated, self-service incrementality tests, while protecting you from the major mistakes so many people make while running incrementality tests. Your MTA handles the daily tactics, your MMM guides the long-term planning, and Incrementality provides the causal truth. It's a closed loop that allows you to scale what works and cut what doesn't. Right now when you head over to www.northbeam.io/incrementality, they're offering Scalability School listeners 50% off unlimited tests for a year when you join. Just tell them we sent you! To connect with Collin, send him a DM at https://x.com/CJSlattery or at: https://taikundigital.com/ To connect with Andrew Foxwell send an email [email protected] To connect with Brad Ploch send him a DM at https://x.com/brad_ploch To connect with Zach Stuck send him a DM at https://x.com/zachmstuck Learn More about the Foxwell Founders Community at https://foxwellfounders.com/ Learn More about the The Hive Haus Creators Community at http://HiveHausUGC.com

The Zach Stuck returns to Scalability School for one of the most packed episodes to date. Coming off a massive run of activity: selling his agency, Homestead to Verndale, co-founding MarsMen and closing a $27.5M Series A with L Catterton (ofcourse lets not forget becoming a new dad, too). Zach walks through what actually happened, what it took, and what he'd do differently. The conversation covers three major arcs. First, the sale of Homestead: how it grew from Zach posting case studies on Twitter to an 85-person agency specializing in paid acquisition and email/SMS retention, why they decided to go to market when they did, and what the M&A process actually feels like when you're in the middle of it for the first time. Second, MarsMen: the origin story of the brand, the subscription-first bet that changed everything, and what it means to go from six figures a month to a nine-figure run rate by obsessing over every detail, from landing page, CRO tests, to cohort metrics. Third, the bigger picture: where agencies are headed as AI compresses margins, why surrounding yourself with people ahead of where you want to be is non-negotiable, and what it means to finally be doing the thing you always actually wanted to do. Key Takeaways What it actually feels like to sell your agency and what they never tell you before the deal closes Why media buying-only Agencies likely only have 18 months left to survive How Mars Men went from six figures to a $100M run rate in under 18 months (without raising a single dollar until it was already printing money) Knowing when the right time to raise money is for your brand (Hint: It's not when you need it the most) The one thing most agency owners never do that would make their business 10x more sellable Why Zach went from agency life to brand building and how it actually feels to be on the other side What happens when you hire for vibes and smarts over credentials This episode of the Scalability School podcast is sponsored by NorthBeam and they just launched Northbeam Incrementality. Northbeam Incrementality gives you easy, automated, self-service incrementality tests, while protecting you from the major mistakes so many people make while running incrementality tests. Your MTA handles the daily tactics, your MMM guides the long-term planning, and Incrementality provides the causal truth. It's a closed loop that allows you to scale what works and cut what doesn't. Right now when you head over to www.northbeam.io/incrementality , they're offering Scalability School listeners 50% off unlimited tests for a year when you join. Just tell them we sent you! To connect with Andrew Foxwell send an email [email protected] To connect with Brad Ploch send him a DM at https://x.com/brad_ploch To connect with Zach Stuck send him a DM at https://x.com/zachmstuck Learn More about the Foxwell Founders Community at https://foxwellfounders.com/ Learn More about the The Hive Haus Creators Community at http://HiveHausUGC.com

In this episode of Scalability School, Andrew Foxwell is joined by Sarah Levenger and special guest host Will Sartoris for a deep conversation on what separates average creative strategy from high-performing creative strategy in 2026. The core theme is that winning creative is not just about producing more ads or testing more formats. It is about understanding people better. Sarah breaks down how the best creative strategists build repeatable systems for ideation, stay close to the customer experience, and work backward from business goals instead of defaulting to ad format first. From there, the episode gets tactical with a breakdown of behavioral-science principles like loss aversion, anchoring, framing effects, social proof, bandwagon effect, and System 1 vs. System 2 thinking. The big takeaway is that most brands are still overusing urgency, surface-level psychology, and creative trend chasing. The better path is sharper positioning, better message framing, more respect for the customer, and creative diversity rooted in psychology, not just format. Key takeaways Are the best creative strategists winning because they make better ads, or because they build better systems for ideas? Are you still choosing ad format first over business objective and customer type? Have you already burned through your early adopters without realizing your message needs to evolve? Are your ads accidentally disrespecting your potential customers? Should your brand be using supportive or guilt-based messaging to convert? Is plain old social proof losing power? Does your internal team believe the same thing about the brand that your customers do? Is AI helping your team think more clearly, or just helping you make more of the same content faster? This episode of the Scalability School podcast is sponsored by NorthBeam and they just launched Northbeam Incrementality. Northbeam Incrementality gives you easy, automated, self-service incrementality tests, while protecting you from the major mistakes so many people make while running incrementality tests. Your MTA handles the daily tactics, your MMM guides the long-term planning, and Incrementality provides the causal truth. It's a closed loop that allows you to scale what works and cut what doesn't. Right now when you head over to www.northbeam.io/incrementality , they're offering Scalability School listeners 50% off unlimited tests for a year when you join. Just tell them we sent you! To learn more about Sarah Levinger, you can follow her here: https://x.com/SarahLevinger To connect with Andrew Foxwell send an email [email protected] To connect with Brad Ploch send him a DM at https://x.com/brad_ploch To connect with Zach Stuck send him a DM at https://x.com/zachmstuck Learn More about the Foxwell Founders Community at https://foxwellfounders.com/ Learn More about the The Hive Haus Creators Community at http://HiveHausUGC.com

In this episode of the Scalability School podcast, hosts Andrew Foxwell and Brad Ploch sit down with Reza, co-founder of Motion, for a deep dive into how AI is fundamentally reshaping the way DTC creative teams operate. Reza shares his perspective on the widening gap between data-driven media buyers and creative producers, and why the most valuable professionals in the space are the ones who can bridge both worlds. The conversation covers the evolution of the creative strategist role from simple brief-writing to a full-stack function that blends paid social performance analysis, creative concepting, and now AI-powered agent workflows. Reza introduces a powerful mental model: every knowledge worker should think of themselves as an allocator of AI tokens, and the goal is to push agents to work for longer and longer stretches autonomously. The episode also explores practical use cases for AI agents in creative strategy, including analyzing thousands of agent conversations using swarms of AI workers, iterating on top-performing ads using existing footage, and how Motion's AI agent (Runneth) is processing and categorizing every ad creative to surface actionable insights. Reza drops a provocative prediction: in the near future, the only job left will be allocating AI tokens, and if you're not building that muscle now, you're falling behind. Our new "After Hours" segment dives into hooks as the DNA of creative performance, why brand teams are increasingly disconnected from the direct response engine that actually drives revenue, and how creative strategists are becoming the real mini-CMOs of DTC companies. KEY TAKEAWAYS: What if your only job is being an allocator of AI tokens? Are you still thinking of AI as a chatbot instead of a workforce? Is your creative strategist actually a mini-CMO? Why hooks are the DNA of your entire creative system. Is your brand team holding back your direct response engine? What would you do if you had to spend $2,000 in AI credits this week? Can two minutes of footage actually produce 50 unique ads? Is this the year under-hyped AI products of 2025 actually work? This episode of the Scalability School podcast is sponsored by NorthBeam and they just launched Northbeam Incrementality. Northbeam Incrementality gives you easy, automated, self-service incrementality tests, while protecting you from the major mistakes so many people make while running incrementality tests. Your MTA handles the daily tactics, your MMM guides the long-term planning, and Incrementality provides the causal truth. It's a closed loop that allows you to scale what works and cut what doesn't. Right now when you head over to northbeam.io/incrementality, they're offering Scalability School listeners 50% off unlimited tests for a year when you join. Just tell them we sent you! To learn more about Rezza and Motion you can follow him on https://x.com/rezakhadjavi, https://x.com/motionapp_ or head to https://motionapp.com/ To connect with Andrew Foxwell send an email [email protected] To connect with Brad Ploch send him a DM at https://x.com/brad_ploch To connect with Zach Stuck send him a DM at https://x.com/zachmstuck Learn More about the Foxwell Founders Community at https://foxwellfounders.com/ Learn More about the The Hive Haus Creators Community at http://HiveHausUGC.com

This episode is like a Meta scaling "early warning system" masterclass. Andrew, Brad, and guest Kurt Bullock break down why so many media buyers hit a plateau (even when ROAS looks "fine") and how to diagnose it before performance rolls over. The core idea: Understanding CPMR to give you a clearer view of whether you're actually expanding into new pockets of the market or just recycling the same people harder and harder. They walk through how Meta's rolling reach report works, a sliding-window version that's more useful for ongoing decision-making, how to interpret overlap, and what to do when the numbers signal saturation (creative diversity, different angles/personas, bidding/exclusions tests, quiz-style funnels, etc.).Kurt also shares on the tool he's developed with the Foxwell Founders Community that automates these reports. Key takeaways - What's actually happing if your scaling spend while your rolling reach is flat. What comes next when ROAS looks stable… but your net new reach % is dropping The difference between rolling reach vs net new reach… and which one will predict your ad fatigue. How tracking this metric will help you spot when delivery is getting expensive due to audience fatigue. Are your "winning" campaigns winning because they're good… or because they're overlapping like crazy with what's already working? The overlap % is the "uh oh" zone of death for reaching Net New Customers How you might be leaning too hard on one motivator/angle and keeping Meta from finding new pockets even when launching fresh ads. Why whitelisting is known for lowering CPMR and unlocking different ad distribution. - Why testing with exclusions is still a good practice for your campaigns. If you had one report to tell you "you're fine today, but cooked next month," would you be running it weekly? To Get the Net New Reach Reporting Tool, head to https://tools.producedept.co/ This episode of the Scalability School podcast is sponsored by NorthBeam and they just launched Northbeam Incrementality. Northbeam Incrementality gives you easy, automated, self-service incrementality tests, while protecting you from the major mistakes so many people make while running incrementality tests. Your MTA handles the daily tactics, your MMM guides the long-term planning, and Incrementality provides the causal truth. It's a closed loop that allows you to scale what works and cut what doesn't. Right now when you head over to https://northbeam.io/incrementality, they're offering Scalability School listeners 50% off unlimited tests for a year when you join. Just tell them we sent you! To learn more about Kurt Bullock, you can follow him on X https://x.com/KurtBullock To connect with Andrew Foxwell send an email [email protected] To connect with Brad Ploch send him a DM at https://x.com/brad_ploch To connect with Zach Stuck send him a DM at https://x.com/zachmstuck Learn More about the Foxwell Founders Community at https://foxwellfounders.com/ Learn More about the The Hive Haus Creators Community at http://HiveHausUGC.com

This episode is a practical walk-through of forecasting for e-commerce growth, specifically how media buyers and operators should think about revenue targets, paid spend, CAC/ROAS degradation, contribution margin, fixed costs, and cash flow without building a fantasy plan that assumes everything stays perfectly flat. Abir (outsourced CMO/operator for multiple e-comm brands) and owner of UpCounting.com breaks down a simple-but-real framework: start with the story in the historical data to build a forecast that's honest about constraints (marketing efficiency, supply/inventory, staffing, cash conversion cycle). Then, turn the forecast into an ongoing operating rhythm where you review monthly performance vs plan, diagnose why you landed where you did, and update assumptions instead of "hoping next month works." A big theme: most brands hit a "terminal velocity" with their current offer/creative/channel mix. From there you either (1) increase the value you get from customers (LTV/retention, bundles, new products, adjacent audiences) or (2) improve business efficiency so you can reinvest profit to raise your ad spend ceiling—aka the "two machines" model: ads machine + ops/profit machine. Key Takeaways: Using more than just "vibes" to justify perfomance when CAC stays flat while spend goes up. How to forecast using your actual "terminal velocity" instead of your dream scenario. The difference of forecasting from a revenue goal → spend/CAC → contribution margin, Vs. just backfilling numbers to match a target. Knowing where your business actually breaks first (marketing efficiency, inventory, cash conversion cycle, headcount, or fixed costs)? The fastest way to spot whether growth is coming from new customers vs returning customers and why this changes the whole model. How to properly plan for CAC degradation when you begin to SCALE. Why tracking this one metric can confirm if extra spend is actively hurting your brand. Moving away from just looking at ROAS and moving on to a monthly system for forecast vs actual + "why did this happen?" How to know you're investing cash in the right lever and helping raise your ceiling faster. How to run the numbers to insure you're holding your internal team to an ROI standard and not just giving the team a free pass. OpEx bloat (tools, subscriptions, extra layers of people) and how it is quietly eating your ability to reinvest in growth. To connect with Abir, you can follow her on x at https://x.com/Abir_CFOofEcom or at https://go.upcounting.com/ To connect with Andrew Foxwell send an email [email protected] To connect with Brad Ploch send him a DM at https://x.com/brad_ploch To connect with Zach Stuck send him a DM at https://x.com/zachmstuck Learn More about the Foxwell Founders Community at https://foxwellfounders.com/

This episode is basically a tactical hands-on walkthrough for using AI in creative, without turning your ad account into generic "AI slop." Will Sartourious, owner of Selfmade.co, an agency that focuses on AI personas and AI performance creatives, joins us to lead us through his AI creative process and the importance of AI adoption in the social creative space. He primarily lumps current AI creative usage into two buckets: Type 1: "Clone this ad for me." Fast volume, but you drift into sameness. Type 2: Use AI to do the thinking work (research, synthesis, structure), then let humans do the "mushy middle" that differentiates. He's big on building PAM clusters (Persona–Angle–Motivation) so strategists aren't winging it and you can see where your creative gaps are before you ship more ads. From here we get into the nitty gritty of his current workflows: Static → GIF/video: why GIFs often beat statics in clean A/Bs, and how to generate animated variants fast. Tool split: Will uses Claude for more "creative" thinking, but uses ChatGPT specifically because it reads on-ad copy more reliably critical when your prompt needs to include every word that appears on the creative. Prompt iteration loop: generate → inspect output → feed output back in → ask for prompt correction (ex: "the copy disappears—fix it so it stays on screen"). Midjourney reality check: great for vibes/backdrops and motion experiments, but "sucks at product rendering," so you generate the scene and then swap in the real product using other tools. We also dive into these Key takeaways How to find the missing creative angles in your account before spending another dollar. Cut out the Middle man: How you can stop using stock photos entirely with AI, without the brand even noticing. The fastest way to turn a winning static into a GIF without opening any editing software. Why including every word of on-ad copy in the prompt matters more than being a "prompt genius". Why this AI tool is a secret weapon for AI creativity (It's literally 10X better than ChatGPT). The feedback-loop method to improve prompts without manually tweaking yourself into madness (we've all been here). The 1 tip that will make your AI people look less "plastic" and more realistic (texture/pores/realism) How Will used Sore to close a client live mid-call and how you can too. Grab Will's notes and see the final products produced during the episode, here. This episode is sponsored by Northbeam, the marketing attribution platform that we love here at Scalability School. If you're ready to cut through the noise, stop guessing, and actually see which ads are driving your business, book a demo at www.northbeam.io/demo, and tell them Scalability School sent you. Join the club. To connect with Will Sartorious, you can follow him on x at https://x.com/will_sartorius or www.Selfmade.co To connect with Andrew Foxwell send an email [email protected] To connect with Brad Ploch send him a DM at https://x.com/brad_ploch To connect with Zach Stuck send him a DM at https://x.com/zachmstuck Learn More about the Foxwell Founders Community at https://foxwellfounders.com/

This episode is basically a masterclass in how media buyers and UGC creators should actually work together, not just pretend to. Courtney walks through her unique vantage point as both a media buyer and a creator: she runs strategy and ad buying for brands from that spend from $3k/month all the way up to $1MM/month in spend, leads the Foxwell Founders "small spenders" cohort, and also produces UGC herself. This dual role lets her see where brands and creators constantly miss each other. Key Takeaways: They creative types that are currently working without overcomplicating things. Why your best-performing ad doesn't have a great hook rate, but is still printing money. Are you over paying creators for "usage rights" you don't actually need? What Courtney believes you should be paying creators for a piece of content. The 1 thing media buyers wished UGC creators understood about spend and why some creatives never leave the learning phase. How your creative brief might be the #1 thing killing authenticity and performance. How performance results could change by evaluating your creators on these two criteria over their logos and case studies. Why you shouldn't be asking creators to "go viral" and instead be building a system for consistent, high-quality, testable content. The amount of performance you are likely leaving on the table by chasing trends, and other no-nos when working with creators. Are you quietly over-indexing on marketing Twitter and case studies—and under-indexing on the nuance inside your own accounts? This episode is sponsored by Northbeam, the marketing attribution platform that we love here at Scalability School. If you're ready to cut through the noise, stop guessing, and actually see which ads are driving your business, book a demo at northbeam.io/demo, and tell them Scalability School sent you. Join the club. To connect with Courtney Fritts, you can email her at [email protected] or in one of the Foxwell Digital Communities: www.hivehausugc.com or FoxwellFounders.com To connect with Andrew Foxwell send an email [email protected] To connect with Brad Ploch send him a DM at https://x.com/brad_ploch To connect with Zach Stuck send him a DM at https://x.com/zachmstuck Learn More about the Foxwell Founders Community at https://foxwellfounders.com/

This episode of the Scalability School podcast tackles why traditional e-commerce dashboards often fail and outlines the precise financial and operational metrics required for driving profitable growth in 7- and 8-figure D2C brands. The Andrew, Zach and Brad argue that dashboard failure stems from unclear metric definitions along with a failure to capture the full scope of business expenses. They advocate for moving beyond simple platform ROAS to focus on holistic metrics like Contribution Margin (CM) and/or Estimated Net Profit (by subtracting an estimate of OpEx). A major theme that arose during this conversation was the critical need to separate New Customer (NC) metrics (like AMER and CAC) from blended metrics, as high blended performance can mask a dying new customer acquisition engine. They also stress that for non-subscription brands, LTV can sometimes be a misleading vanity metric that offers poor cash flow guidance. The episode concludes with a deep dive into using operational metrics like product sales breakdown and day-of-week sales efficiency to inform daily media buying decisions, introducing the key creative signal: Spend Velocity. Key Takeaways How your blended MER target might actually be masking a New Customer Acquisition (NCA) disaster Why dashboards can help ensure your entire team is looking at the same "Revenue" number How to tell if you are wasting budget on the wrong days How to accurately calculat true profitability before the month closes Why this should be your key metric for predicting creative winners within 3 days Why this 1 metric might be hurting your cash flow if you are a non-subscription businesses This episode is sponsored by Northbeam, the marketing attribution platform that we love here at Scalability School. If you're ready to cut through the noise, stop guessing, and actually see which ads are driving your business, book a demo at northbeam.io/demo, and tell them Scalability School sent you. Join the club. To connect with Andrew Foxwell send an email [email protected] To connect with Brad Ploch send him a DM at https://x.com/brad_ploch To connect with Zach Stuck send him a DM at https://x.com/zachmstuck Learn More about the Foxwell Founders Community at https://foxwellfounders.com/