Scale My Clinic

Most Practice Owners with a spare room will let someone in before they've worked out what the room is actually worth.The logic is familiar: a paying tenant is better than an empty room. In the short term, it feels true.But below a certain rate, a tenant starts costing you more than the room generates -- in admin time, in blocked space, in the leverage you've quietly handed away. Todd and Sachin call this the keep-open cost, and most Owners don't know where theirs sits.In this episode, they walk through how to calculate it, who actually belongs in a spare room and in what order, and the agreement mistakes that lock Owners into the wrong arrangement for years.What you'll get from this episode:The hierarchy of what belongs in a spare room -- from a GP first down through allied health, and why the order mattersWhy the allied health tenant who treats your space like a business beats the sessional who comes twice a weekSachin's locked-in mistake: the five-year sublease that handed over front desk services and left no leverageWhy Todd watched a $700-800k allied health operation return almost nothing -- and what that taught him about keep-open costThe cosmetic injector scenario: why it sounds like easy income and why it almost always ends badlyThree mistakes to avoid: room block, below-cost rates, and the agreement that locks you out of your own best use.....Connect with Todd: LinkedInConnect with Sachin: LinkedIn.....P.S. Whenever you're ready, here are 4 ways we can help you grow your General Practice without burning out:Ask Us Anything (Free Support): Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who "get it." [Click here]Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. [Click to Register]Get the Blueprint: Watch the free Practice Success Blueprint Training; the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. [Watch Training Now]Explore Working With Us: We partner hands-on with a select group of GP Owners each year. Your free Practice Growth Call is where we'll diagnose your biggest constraint, map next steps, and see if there's a fit to work together. [Click to Book Your Call]

Most GP partnerships don't blow up overnight. They drift apart slowly. Decisions stall. Side conversations replace real ones. One partner wants growth, another wants to coast. And everyone pretends it's fine.Sachin sits down with Craig and Anna from Leadership Creativity to unpack what alignment actually looks like, what happens when it breaks down, and how to fix it before it's too late.Craig and Anna have worked with ownership groups for nearly a decade, inside and outside General Practice, and they've seen everything from partnerships that haven't spoken in 12 years to groups that aligned before merging and got it right from day one.What you'll get from this episode:What a healthy ownership group actually feels like versus a misaligned oneThe warning signs most partners ignore until it's too lateWhy decisions get made in meetings but never actually happenHow to have the reset conversation without blowing things upWhen to bring in external facilitation and why doing it yourself rarely worksThe one thing Craig and Anna would tell every Practice Owner to do this weekResources mentioned:Episode 50: From 2 GPs to 13 in a Decade; A Journey by Two Fabulous Female GP Owners with Dr Petrina Barson & Dr Arete KouterisEpisode 64: The Clinic Was Running Well – Then This Business Manager Raised the Standard for Everyone with Karlea WoottonEpisode 72: The GP Recruitment Crisis: How One Clinic Turned a 6-Week Waitlist into a Hiring Engine with Julie ThomsonConnect with Craig and Anna:Craig Morris is a Leadership Mentor and Consultant and co-founder of Leadership Creativity. He draws from 25 years leading multi-million dollar projects, mergers and transformations, and is known for his direct approach to helping leaders build resilience and drive accountability. Website - https://leadershipcreativity.com.au/staff/craig-morris/Anna Saunders is a global Leadership Mentor and co-founder of Leadership Creativity. With 20 years as an executive in STEM across the US, Asia and Australia, she specialises in helping leaders resolve misalignment and build highly engaged teams.Website - https://leadershipcreativity.com.au/staff/anna-saunders/Connect with Sachin: LinkedIn.....P.S. Whenever you're ready, here are 4 ways we can help you grow your General Practice without burning out:Ask Us Anything (Free Support): Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who "get it." [Click here]Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. [Click to Register]Get the Blueprint: Watch the free Practice Success Blueprint Training; the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. [Watch Training Now]Explore Working With Us: We partner hands-on with a select group of GP Owners each year. Your free Practice Growth Call is where we'll diagnose your biggest constraint, map next steps, and see if there's a fit to work together. [Click to Book Your Call]

Their corporate clinic decided to close and they had six months to figure out what was next.Michelle and Simon chose the hard option. They built their own Practice next door with no business experience, no playbook, and a lot of trips to Ikea.Three months later, a pandemic hit.Six years on, they've built a Practice with clear ownership structure, aligned leadership, and the financial freedom to pay off mortgages and take real time with family.What you'll get from this episode:How to divide ownership roles so decisions don't turn into committee meetingsThe weekly meeting rhythm that keeps two owners and a PM on the same pageWhy protected business time is the single biggest growth habit for Practice OwnersHow a financial restructure let one owner pay off her mortgage and take a month off to travelWhat Simon would say to any GP wondering if ownership is worth it versus just investing in an ETFConnect with Michelle and Simon:Website: https://www.prestonfamilymedical.com/Michelle on LinkedIn: https://www.linkedin.com/in/dr-michelle-leadston-b5483b376/Simon on LinkedIn: https://www.linkedin.com/in/dr-simon-wilson-a99b38123/Connect with Todd:Website: https://www.scalemyclinic.com.auLinkedIn: https://www.linkedin.com/in/thegeneralpracticeownerbusinesscoachdrtoddcameron/.....P.S. Whenever you're ready, here are 4 ways we can help you grow your General Practice without burning out:Ask Us Anything (Free Support): Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who "get it." [Click here]Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. [Click to Register]Get the Blueprint: Watch the free Practice Success Blueprint Training; the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. [Watch Training Now]Explore Working With Us: We partner hands-on with a select group of GP Owners each year. Your free Practice Growth Call is where we'll diagnose your biggest constraint, map next steps, and see if there's a fit to work together. [Click to Book Your Call]

If you’re a GP or Practice Owner who’s ambitious (and a bit overwhelmed), this episode is a blueprint for scaling without burning out.Dr Todd sits down with clinic co-owner Kylie Yates and Practice Manager Scott Weaire to unpack how they rebuilt culture from the ground up, aligned every decision to values, and turned “busy” into sustainable growth.You’ll hear how they embedded simple rituals that lifted morale and accountability, used a banking-grade finance lens to transform a loss-making nursing department into a profit centre, and operationalised a visionary–integrator rhythm so ideas turn into outcomes.We also dig into their next strategic bets — Veterans Health and practical AI — plus the candid advice they wish every owner heard sooner.Expect real talk, numbers, and repeatable plays you can action this week.In this episode of the Scale My Clinic Podcast, you’ll learn:03:27 - How to build culture that scales and use simple rituals to make accountability feel safe14:38 - Turning your nursing team into a profit engine21:09 - Keeping every unit aligned to a clear vivid vision and scoreboards.34:28 - The live-then-tweak rollout method, how to invite “loyal disagreement,” and how celebrating wins sustains buy-in42:08 - Picking growth bets that compound and lightweight AI adoption that removes admin dragMissed the previous Episode?Listen to Episode 89 here: Running 3 Clinics, Raising Kids, Avoiding Burnout: How Lucy Built Her GP Business Without Losing HerselfABOUT SCOTT WEAIREScott WeairePractice ManagerWho says you can’t teach an old dog new tricks? After 25 years in banking, Scott decided it was time for a career change – one that involved more people and less paperwork. He joined The Surgery at Jerra in early 2023 after completing his Certificate III in Health Services, eager to gain hands-on experience in patient care. Originally planning to start a Bachelor of Nursing in 2024, Scott quickly realised he loved TSAJ too much to leave. He was promoted to Reception Manager in mid-2024 before stepping up the ladder in 2025.A father of five, Scott is no stranger to multitasking, organisation, and a little bit of chaos—all skills that serve him well in keeping the practice running smoothly. When he’s not supporting the TSAJ team, he’s busy being a dedicated groupie, cheering on his partner as he rocks out on the drums in a pipe band.Scott also loves gardening and discovering new coffee spots, so much so that he and his partner are setting up their own coffee van to run on weekends. Because if you can’t find the perfect brew, why not serve it yourself?CONNECT WITH SCOTT WEAIREWebsite: https://tsaj.com.au/team/ABOUT KYLIE YATESKylie YatesTSAJ Co-ownerAs the owner and business manager of The Surgery at Jerra, Kylie is responsible for the bigger picture—strategic planning, financial operations, and making sure the practice runs like a well-oiled machine (or at least as close as possible!). With a strong focus on care, compassion, teamwork, and trust, she’s passionate about building a thriving workplace culture where both staff and patients feel valued.Before stepping into the world of general practice, Kylie had an extensive career in broadcast media and communications, working as a news journalist, presenter, newsroom chief of staff, and producer for multiple television networks. She’s also worked in communications for the Australian Medical Association and as a media adviser to a senior Federal Cabinet Minister across three portfolios—so she’s no stranger to high-pressure environments!At home, Kylie and Dr David Yates have three teenagers together, and she’s a ‘stepmonster’ to two very big boys. A long-time Brumbies fan, she’s even spent years coaching junior rugby for the Queanbeyan Whites (why just watch when you can get involved?).When she’s not overseeing the practice, wrangling teenagers, or watching rugby, Kylie enjoys traveling, crosswords, and the idea of going bike riding—though finding the time and energy is another story! She’s recently taken up CrossFit, but she’s the first to admit she’s more ‘CrossUnfit’ than a ninja warrior. And while some people swear by coffee, Kylie is firmly in the tea camp—preferably enjoyed in peace and quiet, though she knows that’s wishful thinking!CONNECT WITH KYLIE YATESWebsite: https://tsaj.com.au.....P.S. Whenever you're ready, here are 4 ways we can help you grow your General Practice without burning out:Ask Us Anything (Free Support): Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who "get it." [Click here]Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. [Click to Register]Get the Blueprint: Watch the free Practice Success Blueprint Training; the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. [Watch Training Now]Explore Working With Us: We partner hands-on with a select group of GP Owners each year. Your free Practice Growth Call is where we'll diagnose your biggest constraint, map next steps, and see if there's a fit to work together. [Click to Book Your Call]

How do you scale a clinic without burning out or breaking what made it special?In this episode, Dr Todd Cameron sits down with rural GP owner Dr Ben Nally for a deeply honest, practical conversation about what it really takes to scale a General Practice, especially when you’re doing it in a small, regional community with limited workforce, tight margins, and very public accountability.You’ll enjoy a grounded walkthrough of what happens when a clinic starts in the red, runs on goodwill instead of systems, and slowly — deliberately — transforms into a thriving, sustainable business that serves both patients and the people running it.Ben shares the uncomfortable early lessons, the small strategic wins that created momentum, and the leadership mindset shifts that allowed the clinic to grow from 2–3 FTE GPs to a team of 14+, without burning out the owners or losing the soul of the practice.This conversation speaks directly to owners who feel the weight of responsibility — to patients, staff, and community — but don’t want to sacrifice their health, family, or sanity to keep the doors open. It reinforces a core truth: sustainable growth doesn’t come from doing more yourself; it comes from better systems, better people, and clearer leadership.Stop reacting, start leading intentionally, and build a practice that actually supports your life, not consumes it.In this episode of the Scale My Clinic Podcast, you’ll learn:00:57 - The realities of running a practice in a rural community03:30 - GP Ownership as community leadership, not just business10:31 - Buying into a legacy practice (and knowing what to change and what not to break)13:16 - Mechanics of turning a struggling clinic around and how small wins create momentum16:44 - How intentional investment in people, leadership, and the physical clinic environment unlocks growth from 2.3 FTE GPs to 8.5+ FTEABOUT BEN NALLYDr Ben Nally, JCCA, MBBS, FRACGP is a Practice Owner, General Practitioner, Post Graduate Diploma in AnaestheticsWHERE TO FIND BEN NALLYWebsite: https://cgpmansfield.com.au/doctors-and-staff/#ben Website: https://cgpmansfield.com.au/ Missed the previous Episode?Listen to Episode 87 here: Scaling Clinics Without Losing Lifestyle: How Mary & Sean Did It.....P.S. Whenever you're ready, here are 4 ways we can help you grow your General Practice without burning out:Ask Us Anything (Free Support): Post your toughest Practice question in the SGPO Facebook Group and get answers from us + 1,000 Owners who "get it." [Click here]Sharpen Your Skills: Join one of our regular live workshops. Practical, proven tactics for recruitment, team performance, and profit tailored to Owners juggling it all. [Click to Register]Get the Blueprint: Watch the free Practice Success Blueprint Training; the proven roadmap Owners use to grow profit, reclaim time, build trusted teams, and protect legacy. [Watch Training Now]Explore Working With Us: We partner hands-on with a select group of GP Owners each year. Your free Practice Growth Call is where we'll diagnose your biggest constraint, map next steps, and see if there's a fit to work together. [Click to Book Your Call]