Tea with the Queen

Are you staying nice on the outside while fuming on the inside? In this episode, I help you understand how to give clear feedback as a leader without causing a massive blowout or hurting someone's feelings. Most leadership friction in growing businesses isn’t a strategy problem; it’s an avoidance problem.I give you some advice on how to ditch the outdated "feedback sandwich" and replace it with a powerful, fact-based framework called SBI (Situation, Behaviour, Impact).You will learn how to manage the emotional stories in your head, check your true intent, and approach your team with curiosity instead of reaction.I also give you some neuroscience hacks to create a brain-friendly space so your message actually lands instead of sending your team into defence mode.Stop waiting for your team to "just know" the boundaries and start leading with clear, respectful communication that builds trust and drives business growth.Chapter Markers00:00 - Introduction - Why unclear is unkind02:54 - Check your intent: Shifting from what’s wrong to what’s strong05:41 - The 4-step process to reflect and manage your emotions09:35 - The SBI framework11:22 - Why you must practice your feedback out loud13:40 - Creating a brain-friendly space using the SCARF model15:30 - Case study: The massive cost of an unsaid conversation17:50 - How the human brain actually remembers feedbackLINKSEmma McQueen:Website: https://tea-with-the-queen.captivate.fm/websiteFor a copy of Emma's book, 'Go-getter: Raise your mojo, shift your mindset and thrive' – https://emmamcqueen.com.au/want-more/emmas-book/August Go-Getter Event in Brisbane: https://emmamcqueen.com.au/events/go-getter-brisbane/June Go-Getter Event in Melbourne:https://emmamcqueen.com.au/events/go-getter-day/BD Sprint:https://emmamcqueen.com.au/coaching-services/bd-sprint/Mentioned in this episode:Tracey Rudich - Intimo - InstagramTracey Rudich - Intimo - Instagram

I didn’t think I could learn leadership lessons in business from Taylor Swift…how wrong I was. I went to Taylor Swift’s Eras Tour as a mum (and a proud Swiftie) with my 12-year-old daughter, expecting glitter, sing-alongs, and a fun night out. What I didn’t expect was to walk out thinking: Oh. That’s what leadership looks like at scale.In this episode, I share the leadership lessons in business I took from the Eras Tour and the documentary that followed. We’re talking about protecting your energy like it’s an asset, leading as a guide (not the loudest voice in the room), and why kindness isn’t weakness when it’s paired with strategy. I also unpack what it really means to curate your community and scale without losing the thing that makes people trust you in the first place.If you’re building a business and you’ve been feeling stretched, overbooked, or like you’re carrying too much alone, this one will land. These are practical leadership shifts you can make this week, without overhauling your whole life.Want a curated room for women in business? Join Business with the Queen — a 90-minute networking event from the comfort of your home. Pyjamas welcome. Bring a cuppa. Let’s build together.Emma McQueen:Business with the Queenhttps://emmamcqueen.com.au/events/business-with-the-queen/WebsiteFor a copy of Emma's book, 'Go-getter: Raise your mojo, shift your mindset and thrive' – https://emmamcqueen.com.au/want-more/emmas-book/YouTube Channel

Stability is underrated. And if your income relies on one offer (or one good month), it’s no wonder your business can feel fragile.In this episode, I’m breaking down how I’ve built multiple streams of income to create a stable business model. We’ll talk about why relying on a single offer is risky, how I structure my core offers, and what I recommend if you want to create multiple income streams without ending up with constant overwhelm.I also share how I think about multiple streams of income beyond the business, including building wealth through property, shares, and ETFs, and why I never wanted my personal financial security tied only to my ability to show up and work. If you’ve ever thought, “I don’t have spare cash to invest,” I cover the exact mindset and system shift that helped me: Profit First, separating accounts for operating expenses, tax, and profit, and why starting small can be the beginning of real financial stability.You’ll leave with practical next steps to build a more stable business income, create a buffer, and start designing a business that supports your life — calm, confident, and sustainable.Want support to design multiple streams of income without burning out? Join Business with the Queen — 90 minutes from home and only $25. Come join us.Profit First:https://mikemichalowicz.com/profit-first/Barefoot Investorhttps://www.barefootinvestor.com/Emma McQueen:WebsiteFor a copy of Emma's book, 'Go-getter: Raise your mojo, shift your mindset and thrive' – https://emmamcqueen.com.au/want-more/emmas-book/YouTube Channel

Obligation doesn’t usually kick the door down; it slips in quietly and starts rearranging your life. This episode unpacks how tiny social rules and unspoken expectations can slowly take over your calendar, your energy, and the way you run your business, without you even noticing.You’ll hear my “polite ghosting” story and why leaving a party doesn’t need to be a full production just because other people want one more drink, one more story, one more moment. It’s not about being rude; it’s about protecting your rhythm and refusing to negotiate your peace for someone else’s comfort.We talk about resentment as useful data, not a personality flaw. If you’ve been feeling snappy, heavy, or secretly dreading things you “should” be fine with, this is a sign your boundaries are being crossed. You’ll learn how to do an obligation audit, spot what you defaulted into, and start making cleaner choices without over-explaining yourself.Obligation in business is expensive, from underpricing to scope creep to unpaid “quick questions” that drain your creativity. Expect pushback when you stop being convenient, but remember this: you’re not here to be endlessly available, you’re here to live true to your energy and your life’s work. If this hits a nerve, this is exactly the work we do inside Revenue Raiser (doors open until February 25th).Emma McQueen:WebsiteFor a copy of Emma's book, 'Go-getter: Raise your mojo, shift your mindset and thrive' – https://emmamcqueen.com.au/want-more/emmas-book/YouTube Channel

Fear of public speaking can hold you back in business, even when you know your work is solid. This episode shares practical tools to build confidence in speaking so you can communicate clearly on client calls, in meetings, on video, or on stage.It covers how clarity creates confidence, how to choose one core message as your anchor, and why courage matters more than perfection when you’re finding your voice. You’ll also get simple ways to practise your message, reduce overthinking, and build stronger communication skills through repetition and a supportive community.If you had one minute to speak to the world, what would you say?That’s your starting point. Find the core message. Say it out loud. Repeat it until it feels like yours. Use it everywhere. Client calls. Sales conversations. Social captions. Videos. Team meetings.Your voice has memory. The more you practise, the less you perform.And that’s the goal. Not to become a different person. Just to become more of yourself, out loud.Because your voice deserves to be heard and your business needs you to lead with it.Emma McQueen:WebsiteFor a copy of Emma's book, 'Go-getter: Raise your mojo, shift your mindset and thrive' – https://emmamcqueen.com.au/want-more/emmas-book/YouTube Channel

You know that month where you’ve delivered the work, the invoices are out, the client is thrilled and suddenly… silence? You check your bank account. It’s not panic. But it’s close. That, my friend, is the feast and famine cycle and it’s exhausting, financially and mentally.In this episode, we’re talking recurring revenue in a real-life way, not a “make money while you sleep” way, because predictable income is what takes you out of survival mode and puts you back in the driver’s seat.We’ll break down what recurring revenue actually is, why it changes how you lead and why it gives you more headspace than you expect. I’ll share what shifted for me when I moved from one-off work into a membership model, plus a client example that shows how recurring revenue can be built with way less chaos than constant launching.We’ll also talk about the part people skip: you can’t just make something “monthly” and hope it works. Recurring revenue comes from ongoing value, clear deliverables and a rhythm that supports both you and your clients. And if you want to scale it, we’ll touch on why selling to organisations can be a game changer, and how recurring revenue lets you plan, invest and lead like a CEO instead of patching holes every month.Emma McQueen:WebsiteFor a copy of Emma's book, 'Go-getter: Raise your mojo, shift your mindset and thrive' – https://emmamcqueen.com.au/want-more/emmas-book/YouTube Channel

I love sales. There, I said it. I genuinely, wholeheartedly love it, not just tolerate it because I have to. My love affair with sales started at 11 years old with a plastic table on my driveway, selling cordial and icy poles. That spark never faded, and this year I've embraced it fully, creating structures that teach sales for women in a way that feels authentic and natural, free of that salesy ick. Today I'm sharing my journey and why sales sits at the centre of every successful business.This year has been massive for us. The BD Sprint, originally intended as a simple challenge, transformed into a powerful programme that broke records and reshaped our approach. Participants saw their networks expanding with new connections, phone calls, meetings and ultimately, sales. The challenge proved that women are eager to learn sales techniques that align with their strengths, and when given the right tools, women kill it at sales. I'll walk you through why so many women struggle with sales, why it's not their fault and how we're flipping the script.At its core, sales for women is about connecting, building trust, and supporting one another, not pressure. I'll share why traditional sales methods overlook women's natural strengths, how the BD Sprint and 100 No's Challenge celebrate women's unique selling style, and why I'm writing a book to dismantle the myths around sales. Remember this: selling is not about manipulation; it's ultimately about service and connection. And it can be your superpower in business if you let it.Emma McQueen:WebsiteFor a copy of Emma's book, 'Go-getter: Raise your mojo, shift your mindset and thrive' – https://emmamcqueen.com.au/want-more/emmas-book/YouTube Channel