The Hardest Part of Tech Adoption Isn’t the Tech
From Ingaged by Ingage by Ingaged
April 7, 2026 · 16 min · Season 4 · Episode 4
About this episode
This episode discusses the challenges of tech adoption in businesses, focusing on the human factors that influence success.
Buying software is easy. Getting people to change is the real challenge. In this episode of the Ingaged Podcast, Dean Curtis sits down with Tim Lengel of Feldco to talk about what it really takes to adopt new technology in a growing home improvement business. From sales team buy-in and manager accountability to training, measurement and culture fit, this conversation gets into the people side of implementation that often determines whether a tool succeeds or fails. They also dig into how leaders should evaluate new technology, why too much change creates chaos and how to think about AI as part of a smarter, more intentional rollout strategy. If you are trying to improve efficiency, increase revenue and make better technology decisions without overwhelming your team, this episode is worth a listen.
People in this episode
Host: Dean Curtis
Guest: Tim Lengel
Topics covered
- tech adoption
- change management
- home improvement
- sales team buy-in
- technology evaluation
- AI strategy
Keywords
- tech adoption
- software implementation
- change management
- home improvement
- AI strategy
- sales team
- manager accountability
Mentioned in this episode
Organizations: Feldco
More episodes of Ingaged by Ingage
- The Leadership Test Behind Every Tech Rollout · April 28, 2026 · 18 min
- Technology Only Works When People Do · April 21, 2026 · 17 min
- Technology Is Not the Strategy · April 14, 2026 · 14 min
- Buying the Tool Is the Easy Part · March 24, 2026 · 23 min
- A Confused Mind Says No: Simplifying Sales in Home Improvement · March 10, 2026 · 19 min
- AI Adoption Done Right: A Roadmap for Sales Leaders · February 24, 2026 · 17 min
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