Why Most Tech Implementations Fail (And How to Fix Them)
From Ingaged by Ingage by Ingaged
November 18, 2025 · 24 min · Season 3 · Episode 16
About this episode
In this episode, Dean Curtis and Matt Verlack discuss the reasons behind tech implementation failures and how to drive successful software adoption.
Buying software doesn’t solve business problems. Changing behavior does. In this episode of the Ingaged Podcast , Dean Curtis sits down with Matt Verlack, founder and CEO of Precision, to unpack why so many tech deployments fall short and what leaders can do to avoid software buyer’s remorse. From his start as a firefighter to building and exiting his first SaaS company, Matt shares what he’s learned about driving adoption, aligning incentives, and turning technology into tangible business outcomes. If you’ve ever struggled with CRM rollouts, sales enablement tools, or tech stack overload, this conversation offers clarity and a better path forward.
People in this episode
Host: Dean Curtis
Guest: Matt Verlack
Topics covered
- tech implementation
- behavior change
- software adoption
- business outcomes
- CRM rollouts
- sales enablement
Keywords
- tech deployments
- software buyer's remorse
- SaaS
- adoption strategies
- incentives alignment
Mentioned in this episode
Organizations: Precision
More episodes of Ingaged by Ingage
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- Technology Is Not the Strategy · April 14, 2026 · 14 min
- The Hardest Part of Tech Adoption Isn’t the Tech · April 7, 2026 · 16 min
- Buying the Tool Is the Easy Part · March 24, 2026 · 23 min
- A Confused Mind Says No: Simplifying Sales in Home Improvement · March 10, 2026 · 19 min
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