
The Business Savvy Therapist: Marketing, Hiring & Systems to Grow and Scale Your Therapy Practice
by Nicole McCance
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From 16 epsHost
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Recent episodes
168: Group Practice Success Series Part 2: On the Road to $1M: Antoinette’s Group Practice Story
Jun 23, 2026
Unknown duration
167: Group Practice Success Series Part 1: How Tricia Built a Thriving Group Practice
Jun 16, 2026
Unknown duration
How to Retain Therapists in a Group Practice (Without Burning Out or Overpaying)
Jun 9, 2026
23m 02s
How to Reduce No-Shows and Last-Minute Cancellations in Your Therapy Practice
Jun 2, 2026
17m 45s
From Scarcity to Abundance: Rewiring Your Money Mindset as a Therapist
May 26, 2026
52m 12s
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| Date | Episode | Topics | Guests | Brands | Places | Keywords | Sponsor | Length | |
|---|---|---|---|---|---|---|---|---|---|
| 6/23/26 | ![]() 168: Group Practice Success Series Part 2: On the Road to $1M: Antoinette’s Group Practice Story | Ready to grow your practice without seeing more clients? Discover the hiring system behind a 55-therapist practice in my FREE Masterclass: The Hiring Method → https://mccancemethod.com/the-hiring-method-behind-a-55-therapist-practice/ Want to watch this episode on video? Check it out here on youtube: https://youtu.be/kaF6lPgpPCcIn this episode, I chat with Antoinette about how she grew from a solo private practice into a thriving group practice on track to hit $900K this year after her time in the Clinic Growth Map™. She shares how systems, coaching, Google Ads, SEO, and trusting her gut helped her build a team, create more freedom, and move closer to the $1M mark.Make sure to bring your paper and pen because this episode is full of actionable tips!Here are some key points in this episode:[01:40] Antoinette shares how her group practice journey began.[04:38] She breaks down her revenue growth.[07:47] Antoinette shares how systems and coaching helped her scale.[12:45] She reflects on gaining more family time and freedom.[16:47] Antoinette discusses what marketing is working in 2026.[21:36] She encourages therapists to trust their gut and take action.More about Antoinette:Dr. Antoinette Ibrahimi, Psy.D., is a licensed clinical psychologist, founder, and Clinical Director of Maple Leaf Counseling, a rapidly growing private-pay group practice serving Southern California through offices in Arcadia and Claremont, as well as Telehealth across California. Since opening her private practice in 2015, Dr. Ibrahimi has built Maple Leaf Counseling into a thriving multi-clinician practice grounded in high-quality, relationally focused care.Known for her warm, insight-oriented approach, Dr. Ibrahimi specializes in couples therapy, grief and loss, chronic illness, anxiety, life transitions, and prenatal and postpartum adjustments. Her clinical work is deeply influenced by differentiation, family systems, and family dynamics theories, helping clients strengthen their sense of self while building healthier, more meaningful relationships.Dr. Ibrahimi often describes therapy through the lens of the Japanese art of kintsugi, the practice of repairing broken pottery with gold, believing that people can transform life’s hardships into sources of resilience, growth, and beauty. This philosophy became the foundation of Maple Leaf Counseling’s mission: helping people reclaim hope, healing, and connection through therapy.In addition to her clinical work, Dr. Ibrahimi is passionate about ethical and sustainable practice growth. After completing Nicole McCance’s Clinic Growth Map program in 2024, she implemented systems and strategies that helped significantly expand Maple Leaf Counseling’s reach, team, and impact within the community while maintaining a strong focus on client care and therapist support.Dr. Ibrahimi has 18+ years of clinical experience and previously served at Ronald McDonald House Los Angeles for five years. She is also a former lecturer at both the University of Southern California and the California School of Professional Psychology and was a keynote speaker at the Depression and Bipolar Support Alliance 23rd Annual Conference.Outside of her professional life, Dr. Ibrahimi is a wife and proud mother of three. A former collegiate volleyball athlete on a full-ride scholarship at California State Polytechnic University, Pomona, she still carries the teamwork, discipline, and resilience of athletics into both motherhood and entrepreneurship. She also loves specialty coffee, travel, and Japanese cuisine.Want to Connect with Antoinette? Maple Leaf Counseling - www.mapleleafcounseling.orgInstagram: http://instagram.com/mapleleafcounselingFacebook: https://www.facebook.com/mapleleafcounseling/ | — | ||||||
| 6/16/26 | ![]() 167: Group Practice Success Series Part 1: How Tricia Built a Thriving Group Practice | Book a Strategy Call → https://mccancemethod.com/strategy-call/In this episode, I chat with Tricia Wright, Founder and CEO of Arnica Counselling Inc., about how she scaled her group practice from 2 to 15 therapists and grew her revenue by 120% in just one year inside the Clinic Growth Map™ . Tricia shares Nicole’s six-step hiring model that filled new caseloads in just six weeks (instead of six months), the scheduling change that gave her afternoons back with her kids, and the SEO strategy that moved her clinic from #8 on Google to the top of page one.Make sure to bring your paper and pen because this episode is full of actionable tips!Here are some key points in this episode:[02:24] How Tricia scaled from 2 to 15 therapists.[04:44] The strategic shift she made to invest in the program.[08:11] Why community support is non-negotiable when scaling.[11:38] The 6-step hiring model that fills caseloads fast.[13:01] Restructuring her schedule for work-life balance.[15:54] The SEO strategy that took her clinic to #1 on Google.More about Tricia: Tricia Wright is the Founder and CEO of Arnica Counselling Inc., a 6-room counselling clinic in Northern British Columbia. With over 15 years of leadership experience in the mental health sector, she leads a team of 16, integrating high-level clinical practice with the demands of business development and team leadership. Her background ranges from managing a high-risk medical detoxification unit and methadone clinic to coordinating a non-profit maternal health society and birth doula support. Tricia brings a unique, holistic lens to mental health systems. She holds a BSc in Psychology, an M.Ed. in Counselling and is widely recognized for her expertise in crafting sustainable clinical policies and mentoring the next generation of practitioners. She is a breast cancer survivor, a mom of 2 neurodiverse kids, and an imperfect partner to her husband of 26 years.Want to Connect with Tricia? Arnica Counselling: https://arnicacounselling.com/Tricia on Instagram: https://www.instagram.com/arnica_counsellingArnica Counselling on Facebook: https://www.facebook.com/arnicacounsellinginc | — | ||||||
| 6/9/26 | ![]() How to Retain Therapists in a Group Practice (Without Burning Out or Overpaying)✨ | therapist retentiongroup practice management+4 | — | The Culture Code: The Secrets of Highly Successful Groups | — | therapist retentiongroup practice+6 | JaneappMCCANCE2MO | 23m 02s | |
| 6/2/26 | ![]() How to Reduce No-Shows and Last-Minute Cancellations in Your Therapy Practice✨ | no-showscancellations+5 | — | YouTube | — | no-showscancellations+7 | JaneappMCCANCE2MO | 17m 45s | |
| 5/26/26 | ![]() From Scarcity to Abundance: Rewiring Your Money Mindset as a Therapist✨ | money mindsetabundance+4 | — | mccancemethod.com | — | money mindsetabundance+7 | — | 52m 12s | |
| 5/19/26 | ![]() Tax Write Offs for Therapists: How to Keep More of What You Earn✨ | tax write-offstherapists+3 | Julie Harris | Green Oak Accounting | — | tax write-offstherapists+5 | — | 22m 58s | |
| 5/12/26 | ![]() When Your Therapy Practice Is Slow: How to Handle Anxiety✨ | therapy practiceanxiety management+3 | — | The McCance Method | YouTube | therapyanxiety+3 | — | 19m 07s | |
| 5/5/26 | ![]() Growth Stories: How Therapists Built 7-Figure Group Practices✨ | group practicescaling therapy practices+3 | — | The Hiring Methodmccancemethod.com | — | therapy practicegrowth stories+3 | — | 1h 06m 14s | |
| 4/28/26 | ![]() The Evolution of SEO as we shift to Gemini✨ | SEOAI+3 | Chris Morin | The Hiring Methodmccancemethod.com | — | SEOAI+5 | — | 35m 45s | |
| 4/21/26 | ![]() The Signs You’re Ignoring That Are Holding Your Practice Back✨ | therapy practiceleadership+3 | — | The McCance Method | YouTube | CE hoursstrategy call+3 | — | 16m 45s | |
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| 4/14/26 | ![]() The Exact Hiring Order That Helped Me Scale a Group Practice to 7-Figures✨ | hiringgroup practice+3 | — | The McCance Method | YouTube | hiring ordergroup practice+3 | — | 21m 09s | |
| 4/7/26 | ![]() Selling a Group Therapy Practice: What Buyers Look For (And How to Prepare)✨ | group therapy practicebuying a practice+3 | Daniel King | Fireside StrategicThe McCance Method | YouTube | group therapypractice sale+3 | — | 30m 25s | |
| 3/31/26 | ![]() The Zero-Cost Marketing Strategies That Grew My Practice to 7 Figures✨ | marketingemail marketing+3 | — | The Hiring MethodYouTube | — | zero-cost marketingemail marketing+3 | — | 52m 44s | |
| 3/24/26 | ![]() The Most Common Therapy Website Mistakes (and What Actually Converts)✨ | therapy website mistakesmarketing+3 | — | The Hiring MethodYouTube+1 | — | therapywebsite mistakes+3 | — | 50m 06s | |
| 3/17/26 | ![]() How Therapists Can Use Progress Reports to Increase Referrals Fast✨ | progress reportsreferrals+3 | — | The Hiring MethodYouTube+1 | — | therapyreferrals+3 | — | 1h 01m 04s | |
| 3/12/26 | ![]() How Jane Helped Me Grow My Group Practice✨ | group practice growththerapy practice management+3 | Lee-Anne | Jane | Canada | group practicetherapy+5 | — | 26m 03s | |
| 3/10/26 | ![]() 3 Signs You're Ready for a Group Practice✨ | group practicescaling therapy practice+3 | — | — | — | group practicetherapy+5 | — | 22m 26s | |
| 3/3/26 | ![]() Behind the Scenes: My Daily Routine While Growing a Group Practice✨ | daily routinegroup practice+3 | — | The McCance Method | YouTube | daily routinegroup practice+6 | — | 26m 23s | |
| 2/24/26 | ![]() Using AI in Private Practice and Assessment | Sign up for my FREE 3 Day Accelerator - How I Built and Sold a 7-Figure Therapy Practice in 3 Years → https://mccancemethod.com/free-3-day-live-course/In this episode, I sit down with Dr. Jeremy Sharp to talk all things AI and how you can actually use it in your private practice right now. We dive into practical ways to streamline intake, cut report-writing by 50% (or more!), and use AI as your personal business advisory panel. If you’ve been curious about AI but unsure where to start, this episode will open your eyes to what’s possible.Make sure to bring your paper and pen because this episode is full of actionable tips!Here are some key points in this episode:[03:39] Using AI as a “thinking partner” to analyze your intake workflow and identify bottlenecks that are slowing down your growth.[05:40] How AI receptionists can answer calls 24/7 and reduce friction in your booking process.[08:23] Cutting psychological assessment report-writing time by 50% (or more!)[09:19] Practical ways to use HIPAA-compliant AI for summarizing intake interviews, organizing testing data, and generating feedback notes.[12:39] Leveraging NotebookLM for deep research, niche development, and becoming an expert faster.[18:54] Creating your own AI “business advisory panel” to review P&Ls, analyze cash flow, and get multi-perspective guidance on decisions.Links From The Episode:AI Competencies Framework - https://thetestingpsychologist.com/wp-content/uploads/2025/09/Testing-Psychologist-AI-Competencies-Evaluation-Form.pdfBastionGPT - https://bastiongpt.com/Reverb Reports - https://reverbreports.com/Google Workspace - https://referworkspace.app.goo.gl/EtJ2 Whispr Flow - https://ref.wisprflow.ai/nicole-mc-canceNotebookLM - https://notebooklm.google/ Episode #148: How to Answer Every Call & Help Every Client (using an AI Receptionist in your practice) → https://mccancemethod.com/episode-148-how-to-answer-every-call-help-every-client-using-an-ai-receptionist-in-your-practice/ Want to Connect with Jeremy?The Testing Psychologist : www.thetestingpsychologist.comFacebook - www.facebook.com/thetestingpsychologistLinkedIn - https://www.linkedin.com/in/drjeremysharp/Follow me on Instagram, @nicole.mccanncemethod. If this episode provided you with value and inspiration, please leave a review and DM to let me know. Click here: https://www.instagram.com/nicole.mccancemethod | — | ||||||
| 2/17/26 | ![]() The Truth About Being Married to a High-Achieving Therapist | Sign up for my FREE 3 Day Accelerator - How I Built and Sold a 7-FigureTherapy Practice in 3 Years → https://mccancemethod.com/free-3-day-live-course/Want to watch this episode on video? Check it out here on YouTube: https://youtu.be/WUfVeDSbfesIn this episode, I’m getting real about what it’s actually like to be married or partnered with a high-achieving therapist. I share personal stories from my own marriage, the blind spots that can show up when we’re building big things, and how easy it is to unintentionally neglect our partners while chasing growth. If you’re ambitious, independent, and building a business you love, this one might hit close to home.Make sure to bring your paper and pen because this episode is full of actionable tips!Here are some key points in this episode:[01:10] Why high-achieving therapists are “not normal” and how that impacts relationships[04:28] How independence and ambition can unintentionally create emotional distance with your partner[07:17] The moment my husband admitted he felt lonely and neglected and why that was a wake-up call[09:26] Building a business for freedom… but forgetting to bring your partner along for the ride[13:28] Why couples therapy became a non-negotiable connection ritual for us[14:49] The “ungifted box” at home: rediscovering closeness, softness, and deep loveLinks From The Episode:Episode #120: Scaling Stories: How Real Therapists Built 6- and 7-Figure Practices → https://mccancemethod.com/episode-120-scaling-stories-how-real-therapists-built-6-and-7-figure-practices/ Follow me on Instagram, @nicole.mccanncemethod. If this episode provided you with value and inspiration, please leave a review and DM to let me know. Click here: https://www.instagram.com/nicole.mccancemethod | — | ||||||
| 2/10/26 | ![]() How to Answer Every Call & Help Every Client (using an AI Receptionist in your practice) | Sign up for the FREE Masterclass- How to Build a 7-Figure Group Practice → https://mccancemethod.com/webinar-free-masterclass-from-solo-to-superteam/ In this episode, I sit down with Uriah Guilford from The Productive Therapist to talk all things AI! We dive into how using an AI receptionist can help you stop missing calls, book more clients, and support your admin team. This tech might just be the key to streamlining your practice and saving your sanity!Make sure to bring your paper and pen because this episode is full of actionable tips!Here are some key points in this episode:[01:39] What an AI receptionist actually is and how it helps therapists[03:34] How AI can identify and handle crisis calls appropriately[05:10] Oversight and quality assurance features, including call sentiment tracking[07:01] How to use the AI receptionist alongside your current admin team[08:13] The surprisingly affordable pricing and how to determine if it's worth it[11:19] What the full intake process looks like using the AI receptionistLinks From The Episode:Here is the Janeapp link for TWO free months on us! https://janesoftware.partnerlinks.io/ytg4vn Use Coupon: MCCANCE2MOSimpleIntake - Your new AI Receptionist: https://productivetherapist.com/simpleintake/?am_id=nicole7034More about Uriah:Uriah Guilford is a licensed therapist and a group practice owner. He's also the author of The Productive Practice book and the Head Nerd at Productive Therapist, a virtual assistant company that serves therapists in private practice. He's a technology nerd, a minimalist travel packer and a rock drummer.Want to Connect with Uriah? The Productive Therapist – https://productivetherapist.com/YouTube - https://www.youtube.com/@productivetherapistPodcast - https://pod.co/the-productive-therapist-podcastFacebook: https://www.facebook.com/productivetherapInstagram: https://www.instagram.com/productivetherapist/Follow me on Instagram, @nicole.mccanncemethod. If this episode provided you with value and inspiration, please leave a review and DM to let me know. Click here: https://www.instagram.com/nicole.mccancemethod | — | ||||||
| 2/3/26 | ![]() Behind the Scenes of My Group Coaching Program: The Clinic Growth Map | Sign up for the FREE Masterclass- How to Build a 7-Figure Group Practice → https://mccancemethod.com/webinar-free-masterclass-from-solo-to-superteam/ In this episode, I'm sharing a behind-the-scenes look at my six-month coaching program, the Clinic Growth Map. If you're feeling stuck and wondering how to scale beyond solo practice, this one's for you. I break down what’s inside, how it works, and what to expect if you join us.Make sure to bring your paper and pen because this episode is full of actionable tips!Here are some key points in this episode:[01:37] Why I created the Clinic Growth Map and how I scaled to 55 therapists[05:04] The three biggest roadblocks to scaling and how to overcome them[08:28] What’s included in the Content Hub and how it’s a lifetime business asset[12:09] How one-on-one coaching, accountability, and peer support work inside the program[20:23] A full walkthrough of done-for-you templates, manuals, and hiring systems[27:14] All the expert support available each month, from marketing to HR and legalLinks From The Episode:Learn more about The Clinic Growth Map by booking a FREE strategy call with one of our advisors → https://mccancemethod.com/strategy-call/ Take a peek at some of our amazing member's success stories → https://mccancemethod.com/testimonials/ and live testimonials → https://mccancemethod.com/member-feedback/The McCance Method → https://mccancemethod.com/ Follow me on Instagram, @nicole.mccanncemethod. If this episode provided you with value and inspiration, please leave a review and DM to let me know. Click here: https://www.instagram.com/nicole.mccancemethod | — | ||||||
| 1/27/26 | ![]() How to Handle Risk, Fear, and the Unknown When Growing Your Therapy Practice | Sign up for the FREE Masterclass- How to Build a 7-Figure Group Practice → https://mccancemethod.com/webinar-free-masterclass-from-solo-to-superteam/ Want to watch this episode on video? Check it out here on YouTube: https://youtu.be/xOkNBJA4xjQIn this episode, I share how I learned to navigate risk, fear, and uncertainty while growing and scaling my therapy practice. These feelings don’t go away, you just get better at managing them. I’ll walk you through the mindset shifts and strategies that helped me build a thriving group practice, even when the path ahead felt unclear.Make sure to bring your paper and pen because this episode is full of actionable tips!Here are some key points in this episode:[01:43] Why stepping into the unknown is essential for practice growth[04:25] The mindset shift that helped me overcome fear of risk[06:59] How your upbringing impacts your relationship with fear and risk[08:46] Building your “tolerance” for uncertainty and taking action anyway[12:44] Transforming your family legacy through business success[15:31] The truth about hard work, resilience, and figuring things outLinks From The Episode:EP135: The Time I Almost Went BankruptEP31: How I Become Confident (This May Surprise You)EP142: Meditation: 2026 The Year Your Receive With EaseSecrets of the Millionaire Mindset by T. Harv Eker: https://amzn.to/49oLdJg (CAD) https://amzn.to/4pOTwTz (US) Follow me on Instagram, @nicole.mccanncemethod. If this episode provided you with value and inspiration, please leave a review and DM to let me know. Click here: https://www.instagram.com/nicole.mccancemethod | — | ||||||
| 1/20/26 | ![]() The Dashboard You Need to Track Your Metrics | Sign up for the FREE Money Master Plan- For Therapists Scaling into a Group Practice → https://mccancemethod.com/master-your-money-mindset-organic/ Want to watch this episode on video? Check it out here on YouTube: https://youtu.be/nmtoAQflQKI In this episode, I sit down with Tory Krone, founder of Practice Vital, to break down the exact metrics every group practice owner needs to track in order to grow without micromanaging or burning out your team. We dive into why so many therapists are unintentionally flying blind, which numbers actually matter and how the right dashboard can help you make confident hiring, compensation, and leadership decisions.Make sure to bring your paper and pen because this episode is full of actionable tips!Here are some key points in this episode:[03:41] Why guessing your practice’s health doesn’t cut it anymore[05:52] The top metrics you need to be tracking (even if you’re not a numbers person)[06:57] What utilization rate is and why it matters before you hire or give raises[09:46] How to track true client retention and why most practices are getting it wrong[14:59] How to get clinician buy-in around metrics without micromanaging[18:33] Why newer clinicians often struggle with churn and what you can do about itLinks From The Episode:Here is the Janeapp link for TWO free months on us! https://janesoftware.partnerlinks.io/ytg4vn Use Coupon: MCCANCE2MOLearn more about Practice Vital and get $30 off your first month using code McCanceMethod → https://www.practicevital.com/?ref=mccancemethod Take the Kolbe: https://www.kolbe.com/?kapcode=0FC7F34B3D07496BA6C40B5D9B3EC1D8&entry_redirect=1More about Tory Krone:Tory Krone, AM, LCSW Tory Krone is a licensed clinical therapist, the owner of a group therapy practice, and co-founder of PracticeVital. With over 15 years of experience as a therapist and over a decade owning and operating Proactive Therapy in Chicago, Tory has seen just how hard it is for practice owners to easily access and understand the data they need to run a successful business.In 2023, recognizing a major gap in the industry, she set out on a mission to make data easier to understand and more actionable for group practice owners. What began as an automated dashboard for her own team quickly evolved into PracticeVital—the first-ever automated dashboard built specifically for therapy practices. Tory is passionate about taking the guesswork out of growth and helping fellow practice leaders build sustainable, values-driven businesses with clarity and confidence.Want to Connect with Tory? Practice Vital: www.practicevital.comFollow me on Instagram, @nicole.mccanncemethod. If this episode provided you with value and inspiration, please leave a review and DM to let me know. Click here: https://www.instagram.com/nicole.mccancemethod | — | ||||||
| 1/13/26 | ![]() CEO Leadership: How to Lead Without Being Your Team’s Friend | Sign up for the FREE Money Master Plan- For Therapists Scaling into a Group Practice → https://mccancemethod.com/master-your-money-mindset-organic/ In this episode, I dive into what it really means to lead your team without blurring the lines of friendship. I share some lessons from my own leadership journey, including the mistakes I’ve made and give you a framework for rewarding team members fairly and effectively.Make sure to bring your paper and pen because this episode is full of actionable tips!Here are some key points in this episode:[04:25] The tricky balance between being yourself and stepping fully into your CEO role[06:43] Why it’s okay and even important to reward high performers, as long as it’s performance-based[11:34] The 90-day check-in strategy that can help you lead more effectively[16:00] What types of communication should happen in person vs. team-wide[19:39] Why sensitive leaders make the best CEOs Links From The Episode:Want my Watch List? DM me @nicole.mccancemethod on Instagram with just two words “Watch List” and I will send it right your way. Click here: https://www.instagram.com/nicole.mccancemethod/Google Workspace: https://referworkspace.app.goo.gl/EtJ2Want to watch this episode on video? Check it out here on YouTube: https://youtu.be/ualmhYtKQ7U Follow me on Instagram, @nicole.mccanncemethod. If this episode provided you with value and inspiration, please leave a review and DM to let me know. Click here: https://www.instagram.com/nicole.mccancemethod | — | ||||||
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